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Priority Lexus Newport News

Newport News, VA

4.9
516 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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516 Reviews of Priority Lexus Newport News

September 09, 2019

Most honest, professional, & low pressure dealership ever! In the last 50 years, we have purchased over 10 new vehicles from different dealerships. When we initially met with the Charles Barker representatives More

by PADutchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Patrick (Frenchie) Antar, Shawonda Massenburg
Sep 10, 2019 -

Priority Lexus Newport News responded

Thank you for taking the time to share your review. We're glad that you had an excellent experience at our dealership and we look forward to working with you again in the future. Have a great day and thank you for Riding with Charlie!

August 31, 2019

Best car buying experience of my life If you want a Lexus, go to Barker Lexus of Newport News,Va where you will find Mohammed. He is the very nicest man you will ever meet. Gary Jones More

by Gary215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Shawonda Massenburg
Sep 03, 2019 -

Priority Lexus Newport News responded

Thank you, Gary! We're pleased that you had the greatest car buying experience of your life with Mohamad! Please don't hesitate to reach out if there's anything more that we can do for you. Have a wonderful day and thank you for Riding with Charlie!

August 30, 2019

To hwhat a wonderful dealership this is. The employees at this dealership are simply the BEST. This is the second time that I have purchased a vehicle, and everything always goes so smooth. T More

by Catherine Blackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, Mohamad Mayassi, Shawonda Massenburg
Sep 03, 2019 -

Priority Lexus Newport News responded

Thank you, Catherine. We appreciate your review and we're very happy that you had another great experience with us. Have a wonderful week and thanks for Riding with Charlie!

August 28, 2019

Wahoo! Review I have always received excellent service at this dealership. Mohamad Mayassi went out of his way to make a smooth transition from the older car to th More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Mohamad Mayassi, Shawonda Massenburg
Aug 29, 2019 -

Priority Lexus Newport News responded

Thank you for sharing your experience, Bonnie! We're happy that you had another great experience with Mohamad. Please don't hesitate to reach out at any time should you need anything else. Have a wonderful day and thank you for Riding with Charlie!

August 26, 2019

Purchase of NX-300 Lexus We had an excellent experience buying this car, The process was smooth and we felt we got a good deal. Our Sales Consultant, Mohamad Mayassi, took exc More

by Lexus purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, Mohamad Mayassi
Aug 27, 2019 -

Priority Lexus Newport News responded

Thank you for taking the time to leave such a thoughtful review. We're happy that you had a great experience at our dealership with Mohamad, Tony, and Thomas. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for Riding with Charlie!

August 26, 2019

Great new car buying experience Mr Patrick Antar was superb. He explained everything associated with a new car purchase. Impressive customer service. After a test drive, Mr Antar al More

by AnnaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Patrick (Frenchie) Antar, Shawonda Massenburg
Aug 27, 2019 -

Priority Lexus Newport News responded

We're glad that you had a great experience. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for Riding with Charlie!

August 23, 2019

Great Customer Service Just bought a car from Charles Barker Lexus. I have always dreaded buying a car because in the past I felt like a number and pretty much buy it and s More

by TDale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Patrick (Frenchie) Antar, Shawonda Massenburg
Aug 26, 2019 -

Priority Lexus Newport News responded

We are very pleased to hear that you're satisfied with the service you received from our team! We work very hard to ensure that every guest has a wonderful and thorough experience. Please don't hesitate to reach out if there's anything more we can do for you. Have a great day and thank you for Riding with Charlie!

August 20, 2019

Every car buying experience with Mohamed has been exciting! We are repeat customers at Charles Barker Lexus and each experience has out weighed the previous. It is all because of Mohamed and his positive attitu More

by 2doves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Mohamad Mayassi, Matt Perez
Aug 21, 2019 -

Priority Lexus Newport News responded

Thank you so much for putting your trust in our dealership and in Mohamad. He is a very valuable member of our team and we are happy to have him. We appreciate your loyalty tremendously. Please don't hesitate to reach out if there's anything more that we can do for you. Have a wonderful day and thank you for Riding with Charlie!

August 16, 2019

Great customer service We purchased our Lexus from “Frenchie”. He was very attentive to what our needs were and went over everything the car had to offer. We originally wen More

by dsbosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman in the cashier office. I can’t remember her name but I really enjoyed her taking care of us, Patrick (Frenchie) Antar, Shawonda Massenburg
Aug 19, 2019 -

Priority Lexus Newport News responded

Thank you for taking the time to share your experience! We're very happy to hear that you had a great experience with Frenchie and the team. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for Riding with Charlie!

August 15, 2019

Great Experience Very knowledgeable and very nice sales associate. My wife enjoyed meeting and working with Mohamed Mayassi. We did not feel any pressure and he was v More

by Trocks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
Aug 16, 2019 -

Priority Lexus Newport News responded

We're glad that you and your wife has a great experience with Mohamad! Thanks for Riding with Charlie!

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