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Priority Lexus Newport News

Newport News, VA

4.9
515 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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515 Reviews of Priority Lexus Newport News

November 26, 2019

Third car from Charles Barker Lexus We had a great car buying experience with Mohammed Mayassi.for our new 350ES Luxury. Very friendly and knowledgeable without the typical sales pressur More

by twwcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Shawonda Massenburg
Nov 27, 2019 -

Priority Lexus Newport News responded

We're happy to hear that you had a wonderful experience with Mohamad. Happy Thanksgiving and thank you for Riding with Charlie!

November 24, 2019

the best as always - this is our second car from CB Friendly and helpful with none of the typical new car sales pressure you get elsewhere. Always feel relaxed with no pressure there. Matt was very kno More

by loafofbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Perez, Shawonda Massenburg
Nov 25, 2019 -

Priority Lexus Newport News responded

Thank you very much! We appreciate your feedback and look forward to working with you in the future. Thanks for "Riding with Charlie"!

November 20, 2019

We had a great experience at Charles Barker Lexus in Newport News buying our new car. The staff there are friendly, knowledgeable, and helpful. From sales to finance they are just great people. Thanks F More

by Stan & Sherri Wilkins
Recommend Dealer
Yes
Employees Worked With
Patrick (Frenchie) Antar, Shawonda Massenburg
Nov 21, 2019 -

Priority Lexus Newport News responded

Thank you for being a part of our Lexus family. We're so happy that you had an excellent experience with our team. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for "Riding with Charlie"!

November 19, 2019

I just purchased a 350ES Luxury from Mohamad Mayassi and want to give him a top 10 for his care and support . He is the best ever. Also a top rating for Shawonda Massenburg in leasing. More

by tlbmhb- Marie Bond
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Shawonda Massenburg
Nov 21, 2019 -

Priority Lexus Newport News responded

Thank you for your kind review! We're glad that Mohamad took excellent care of you. Congratulations again on your new ES and thank you for "Riding with Charlie"!

November 18, 2019

Great Experience My first experience with this dealership and it was great. My salesman was friendly, professional and knew his product extremely well. I would recom More

by dstanzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick (Frenchie) Antar
Nov 19, 2019 -

Priority Lexus Newport News responded

Thank you for your kind review! We're happy to hear about your great experience. Have a good day and thank you for Riding with Charlie!

November 17, 2019

Great courteous service! My first experience at this dealership. Pleasant and helpful in finding what suited my family and I. I'll be back for my next car when the time come More

by runsandclogs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Jane Tucker, Patrick (Frenchie) Antar, Shawonda Massenburg
Nov 18, 2019 -

Priority Lexus Newport News responded

Thank you for taking the time to leave us a review! We're glad you had a great experience with Frenchie. We look forward to working with you again in the future! Have a great day and thank you for "Riding with Charlie".

November 15, 2019

Excellent Service I traded in a four year old RX 350 for a 2019 RX 350...the experience was easy, exciting and a pleasure. Couldn't be happier...car was delivered w More

by Eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Mohamad Mayassi
Nov 15, 2019 -

Priority Lexus Newport News responded

Congratulations again, Eve! We're glad you had a great experience and we hope you're enjoying your new RX. Have a great weekend and thank you for "Riding with Charlie"!

November 04, 2019

Purchase of Lexus Matt Perez was very helpful, patient, and honest during my process of finding and purchasing my vehicle. He maintained great communication and was abl More

by chasewt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Perez
Nov 05, 2019 -

Priority Lexus Newport News responded

Thank you for the kind review, Chase. We're glad that you had a great experience with Matt. Have a great day and thanks again for "Riding with Charlie"!

October 31, 2019

Purchase and DMV transfer; 2014 Lexus Great professionalism; all employees we had contact with were very cordial and professional...one of the best dealer transactions we've even had. Diff More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Smith, Mohamad Mayassi, Jane Tucker, Shawonda Massenburg
Nov 01, 2019 -

Priority Lexus Newport News responded

Thank you very much for your kind review, Tom. We're happy we were able to help and the team provided you with excellent service. Please don't hesitate to reach out if there's anything more we can do for you. Have a great day and thank you for Riding with Charlie!

October 28, 2019

Very accommodating and with less stress. Patrick Antar treated me professionally and was very accommodating for me in my decision to purchase a new vehicle. For example, he allowed me on my More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick (Frenchie) Antar
Oct 29, 2019 -

Priority Lexus Newport News responded

We're glad you had a great experience, Terry! Thanks for Riding with Charlie!

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