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Priority Honda Roanoke
Roanoke, VA
1,390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,390 Reviews of Priority Honda Roanoke
August 17, 2024
The customer service was great Larry and Steve we're very good at what they'd do the years that they've worked there. You can tell I appreciate the patients and the professionalism that they gave us. Thank y good at what they'd do the years that they've worked there. You can tell I appreciate the patients and the professionalism that they gave us. Thank you very much. More
by DMKJONES7
Verified CustomerEmployees Worked With
Larry Dunn, Ryan Pimlott
August 17, 2024
Worst customer service ever: 2. 5 hour wait for oil change (with an appointment to wait for service); rude, insolent service rep (Jennifer Tucker); meaningless on-line statuses that 5 hour wait for oil change (with an appointment to wait for service); rude, insolent service rep (Jennifer Tucker); meaningless on-line statuses that never changed (“inspection pending”) for 2 hours; uncaring service manager (Neil Young) who ignored the voice mail message I left that evening and refused to come to the phone the next day when I called for him (was told “he’s in payroll and can’t come out for anyone”), forcing me to drive across town to register my concerns in person). I met in person with sales manager Julie Felix, who was very courteous, professional, helpful, and proactive. She and sales rep Rachel Zastrow provided top notch attention to my problem. More
by MARYBETH510
Employees Worked With
Rachel Zastrow- ⭐️⭐️⭐️⭐️⭐️ five stars, Julie Felix, Neal Young, Jennifer Tucker
August 16, 2024
Adam has helped me almost every time I’ve visited in the years I’ve been using Priority and my service is always fast, efficient, and affordable. Never any hidden things. years I’ve been using Priority and my service is always fast, efficient, and affordable. Never any hidden things. More
by c.savannah
Employees Worked With
Adam Garst
August 16, 2024
Courteous, fast service. Attention to detail and good customer relations. Blah blah blah too many words having a minimum amount is rude. Attention to detail and good customer relations. Blah blah blah too many words having a minimum amount is rude. More
by DARRELL.LITTLE
Employees Worked With
Jennifer Tucker
August 16, 2024
Professional. Friendly. Like customer contact app during service. Time efficient. No hard sell for additional service, just make aware of what is needed. Friendly. Like customer contact app during service. Time efficient. No hard sell for additional service, just make aware of what is needed. More
by PCOOLEY10
Employees Worked With
Daniel Strickler
August 15, 2024
Lisa was exceptional because she helped us in the rain to get the car and it was quite a challenge for her I thought and we were able to get the paperwork ready and then come back with the money the next day get the car and it was quite a challenge for her I thought and we were able to get the paperwork ready and then come back with the money the next day because I had to get it cleared by the bank so she was very Accommodating to that and I really enjoyed the options she gave us More
by stousman
Employees Worked With
Jeffrey Spencer, Larry Dunn, Dwayne Powell, Tim Foutz, Ryan Pimlott, John Busher, Richard Burton, Cody Rock, Lisa Wilson, Isac Henderson
