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Priority Honda Roanoke
Roanoke, VA
1,376 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,376 Reviews of Priority Honda Roanoke
August 17, 2024
The customer service was great Larry and Steve we're very good at what they'd do the years that they've worked there. You can tell I appreciate the patients and the professionalism that they gave us. Thank y good at what they'd do the years that they've worked there. You can tell I appreciate the patients and the professionalism that they gave us. Thank you very much. More
by DMKJONES7
Verified CustomerEmployees Worked With
Larry Dunn, Ryan Pimlott
August 17, 2024
Worst customer service ever: 2. 5 hour wait for oil change (with an appointment to wait for service); rude, insolent service rep (Jennifer Tucker); meaningless on-line statuses that 5 hour wait for oil change (with an appointment to wait for service); rude, insolent service rep (Jennifer Tucker); meaningless on-line statuses that never changed (“inspection pending”) for 2 hours; uncaring service manager (Neil Young) who ignored the voice mail message I left that evening and refused to come to the phone the next day when I called for him (was told “he’s in payroll and can’t come out for anyone”), forcing me to drive across town to register my concerns in person). I met in person with sales manager Julie Felix, who was very courteous, professional, helpful, and proactive. She and sales rep Rachel Zastrow provided top notch attention to my problem. More
by MARYBETH510
Employees Worked With
Rachel Zastrow- ⭐️⭐️⭐️⭐️⭐️ five stars, Julie Felix, Neal Young, Jennifer Tucker
August 16, 2024
Adam has helped me almost every time I’ve visited in the years I’ve been using Priority and my service is always fast, efficient, and affordable. Never any hidden things. years I’ve been using Priority and my service is always fast, efficient, and affordable. Never any hidden things. More
by c.savannah
Employees Worked With
Adam Garst
August 16, 2024
Courteous, fast service. Attention to detail and good customer relations. Blah blah blah too many words having a minimum amount is rude. Attention to detail and good customer relations. Blah blah blah too many words having a minimum amount is rude. More
by DARRELL.LITTLE
Employees Worked With
Jennifer Tucker
August 16, 2024
Professional. Friendly. Like customer contact app during service. Time efficient. No hard sell for additional service, just make aware of what is needed. Friendly. Like customer contact app during service. Time efficient. No hard sell for additional service, just make aware of what is needed. More
by PCOOLEY10
Employees Worked With
Daniel Strickler
August 15, 2024
I liked it because we didn't have to sit and wait at the dealership. Thank you for your great service and friendly employee s. The choufer was amazing. Kind and courteous staff.. dealership. Thank you for your great service and friendly employee s. The choufer was amazing. Kind and courteous staff.. More
by samheathjr
Employees Worked With
Jamal Robinson, Daniel Strickler
