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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

September 16, 2024

I dropped my truck off in the morning before work, with at 09:30 appt time. I got there at 16:45 and they had "just gotten it in". If it says a drop-off is fair game somewhere, I didn't see it. They do g More

by iamparker32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Sep 16, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

September 16, 2024

Drove up from TN. Dealer worked to make sure we made the deal. Got a used car. It did have a few.scratxhes on it that where almoat a deal breaker... but it all work More

by SHORELINEPAINCARE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Rachel Zastrow
Sep 16, 2024 -

Priority Honda Roanoke responded

Thanks for your feedback on your recent visit to Priority Honda Roanoke. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 16, 2024

The dealership and the customer representative provided good service and the customer representative communicated well and did a very good job. More

by PHILLIPL3535
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Sep 16, 2024 -

Priority Honda Roanoke responded

Phillip, Thank you for taking the time to share your thoughts on working with Adam and our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 15, 2024

Work completed faster than expected. Great that the shuttle helped taking me home and pickup the next morning. More

by RFBROWN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Sep 16, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 15, 2024

Daniel did a fine job. When another gentleman returned my vehicle, the heat was turned up to maximum, the driver side heated seat was turned on and the cruise control had b More

by ADLALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 16, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

September 15, 2024

Excellent service,. Tim Foutz did Avery fine job of explaining the vehicle’s features. He has;led us feel comfortable with the technology features. More

by websterb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Tim Foutz
Sep 16, 2024 -

Priority Honda Roanoke responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 14, 2024

Very friendly salesman and not pushy. He was very knowledgeable. We would purchase another car from priority when it is needed. More

by SBBLAYLOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Dwayne Powell
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 14, 2024

They stayed till 10:30 that night, to help us finish our credit application paperwork. More

by DDAILEY7715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Leacock also helped us, he took care of phone calls for questions I had after buying, and helped me get the Honda Certification papers signed. , Kevin Mohr, Dwayne Powell, Ryan Pimlott, John Busher
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 14, 2024

The staff at Priority Honda is always very friendly and efficient. When it comes to sales and service, this is definitely the best place to go! More

by MTWRAY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 15, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 14, 2024

They were so nice and easy to talk with and absolutely the friendliest dealership I have dealt with. More

by BLACKEYES63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr
Sep 15, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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