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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

September 13, 2024

Everyone was courteous to me and went through all the services I requested and my advisor kept me updated More

by BOSTONREDSOX826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

Made an appointment online, came in and they had no record of it. They still let me drop my car off but it became inconvenient time wise not picking up until 5pm. More

by HOOKS.ALYSSA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Alyssa, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

I always had good customer services Ryan was great to work with I would buy another car there More

by cindy.scherrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cindy, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

The people who work at Priority Honda are very pleasant and knowledgeable about their product! More

by ANNEKROGENAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, John Busher
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Anne, and for taking the time to leave us this wonderful feedback! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 13, 2024

Polite and informative. Easy drop off.. Will recommend. Professional. Easy check out. Very satisfied customer. More

by ksim285032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

The Dealership and service team took excellent care of my vehicle and got my recall notice done in a timely manner. More

by hough_judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 13, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke, Judy. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

Nice clean friendly place very helpful clean bathrooms ask if i needed anything nice car More

by ALICE.BRIDGES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Lisa Wilson
Report | Print
Sep 13, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to write this review, Alice. Our customers are our top priority and your feedback is greatly appreciated! All of us at Priority Honda Roanoke are glad to have you as a customer. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 13, 2024

We were welcomed at the dealership and were treated fairly throughout the process. Tim, our salesperson was fantastic! He was very thorough and detailed. More

by KIM.HESS4012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Foutz, Ryan Pimlott
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

Hi Kim: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 12, 2024

Everyone I dealt with was very kind and knowledgeable about the vehicle inside and out. The whole process was a breeze and the next time I need a new vehicle I’ll start at Priority Honda! More

by NASH.JAMIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Larry Dunn
Report | Print
Sep 12, 2024 -

Priority Honda Roanoke responded

Jamie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 12, 2024

Staff was great - taking pictures & gathering mileage. 1 item: you changed my settings (kg, current time & year, speedometer- why? Next time tell me! More

by DUBOSEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I meet the first staff member - took pictures & mileage. After that I did not get names., Kevin Mohr, Kyra Mitchell, Adam Garst, Jennifer Tucker, Brian Brantley
Report | Print
Sep 12, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

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