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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

September 14, 2024

Very professional and friendly staff . I was in and out in no time highly recommend More

by ronnie.stilwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pimlott, Mark Ross
Report | Print
Sep 16, 2024 -

Priority Honda Roanoke responded

Thank you, Ronnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 14, 2024

The dealer has always been very helpful when we had questions or needed timely service. More

by Katy Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 16, 2024 -

Priority Honda Roanoke responded

Thanks, Katy, for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 14, 2024

Excellent service. I always know my vehicle is in good hands when I take it. More

by GUZMANBRIANA2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 16, 2024 -

Priority Honda Roanoke responded

Hi Briana: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 14, 2024

Every one was courteous and professional. They were very helpful in answering my questions. They completed the service earlier than promised. Finally, the shuttle service was wonderful in tak More

by DEBRA.HIGGINS93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Adam Garst, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 16, 2024 -

Priority Honda Roanoke responded

Thank you, Debra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

Nice clean friendly place very helpful clean bathrooms ask if i needed anything nice car More

by ALICE.BRIDGES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Lisa Wilson
Report | Print
Sep 13, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to write this review, Alice. Our customers are our top priority and your feedback is greatly appreciated! All of us at Priority Honda Roanoke are glad to have you as a customer. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 13, 2024

Great people very friendly and get the job done. Very courteous and nice to have someone to take you back home so you don't have to wait. More

by COLROLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Sep 13, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

The Dealership and service team took excellent care of my vehicle and got my recall notice done in a timely manner. More

by hough_judy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 13, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke, Judy. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

Everyone was courteous to me and went through all the services I requested and my advisor kept me updated More

by BOSTONREDSOX826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

Made an appointment online, came in and they had no record of it. They still let me drop my car off but it became inconvenient time wise not picking up until 5pm. More

by HOOKS.ALYSSA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Alyssa, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Neal Young NealYoung@lithia.com

September 13, 2024

I always had good customer services Ryan was great to work with I would buy another car there More

by cindy.scherrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 15, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Cindy, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

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