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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

September 21, 2024

Service department took my vehicle as scheduled. Reasonable wait. Adam explained service and service options. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 22, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, Tony, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

September 21, 2024

They do excellent service Everytime and keep their promises. Best service of any car maker we have delt with. More

by KNOELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua 5 star , Adam Garst, Daniel Strickler
Report | Print
Sep 22, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 21, 2024

The service was completed but the technician did not reset the maintenance schedule. I will have to bring the car back to have that done. That is an inconvenience. More

by MARCY6457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua in service
Report | Print
Sep 23, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 21, 2024

Services and workers at Priorty Honda are always helpful. .and polite! A pleasure always!thank you More

by KAMM
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 23, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 20, 2024

Relaxed atmosphere, everybody I met was very knowledgeable and kind….love the car I leased, and would definitely recommend this location based on my experience More

by John Powell
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Rachel Zastrow, John Busher
Report | Print
Sep 22, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business, John, and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 20, 2024

Dwayne was very helpful in getting the vehicle we wanted. We appreciate his hard work and great customer service. More

by JON.BRUMIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Dwayne Powell, Richard "Justin" Weinacht
Report | Print
Sep 22, 2024 -

Priority Honda Roanoke responded

Hi Jon: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Priority Honda Roanoke! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 19, 2024

Great service representative. Very professional and knowledgeable. I hope he is my service representative on the next visit. More

by KATSOBX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 19, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

Excellent customer service and very professional. I didn’t like the fact that I was charged a diagnostic charge, quoted $150.00, to clean out the drain line in the gas reservoir. More

by dennisleftwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 18, 2024 -

Priority Honda Roanoke responded

Dennis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

They performed the necessary service in a reasonable time frame. Jennifer was very efficient and informative. More

by SIXHINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Sep 18, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Jennifer and our team can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

September 18, 2024

Very thorough and friendly. Work was done in a good period of time since I always have to wait. More

by GARDNER.VICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Sep 18, 2024 -

Priority Honda Roanoke responded

Vicki, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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