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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

September 25, 2024

Always fast and friendly service! ! Best place to buy a car and get your service done! More

by Codeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Harp, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Adam was polite and efficient! Great customer service. Definitely made me feel glad that I come into Honda for my car servicing needs. More

by BUSHRAMKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

I always get great service at my local Roanoke Honda! The people are prompt and friendly, and they are always willing to help. Thanks so much! More

by SHERRY.WALLACE788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

3 weeks to get an appointment for oil change just because I cannot stay a whole day without my car More

by FERRON.A.F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Professional & efficient service. Friendly & kind. Use of technology to communicate made it easy to be at work & communicate with Priority More

by DEBKEARNEY61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 24, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

The dealership has treated us well since we purchased our car in 2016. We thank you. More

by CLINTNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Taylor always does a great job and takes extra care of her customers. Very knowledgeable of my vehicle service needs. More

by DINWIDDLELC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Taylor here at Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Prompt and courteous personnel in the service area. All maintenance items taken care of in a very reasonable amount of time. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Adam was efficient and cordial. He was informative about work to be done and after. I am very pleased with his expertise. More

by JJOH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

It's great to hear that Adam was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Jennifer is always very helpful and she is very good at explaining any question you may have. More

by PHATDADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 23, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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