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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

September 26, 2024

Service was excellent, the problem was scheduling the appointment. Made appointment online, called several days later to confirm appointment, and appointment was not there. I received an email confirming More

by 1SCOMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unk
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Quality customer service is always our number one priority, and we will share your comments with the team to hopefully improve future scheduling. Thank you for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

September 26, 2024

Wish this dealership offered the free car wash after service like Rick Woodson Honda (previous dealership) did! More

by MELISSATINSLEY29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for the 5 star rating. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 26, 2024

Adam takes good care of me whenever I have him. I specifically asked for him when I made the appointment More

by RUSTYKELLY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

Thank you, Rusty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 26, 2024

Enjoyable experience, no hassle, easy to deal with and knowledgeable, very happy with my purchase More

by TSTAN2547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Waskey, Isac Henderson
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 26, 2024

The staff is super friendly and amazing. We purchased our car 2 years ago and take it for maintenance. The staff is really knowledgeable. Thank you for always being amazing. More

by brittanyb89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Ryan Pimlott, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

Hi Brittany: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Easy to work with and excellent customer service! I would definitely recommend Priority Honda to anyone! I feel they went above and beyond to make to sale happen for us! More

by GIZZY0
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Jeffrey Spencer, Rachel Zastrow
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 25, 2024

They are always friendly and very accommodating. We love ours Honda and support. Thank you More

by WAHOOZ_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Jennifer Tucker
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Daniel was great however when I ordered my key I was told that I would be contacted when the key came in and no one ever contacted me. I had to call and find out it was in myself. More

by jennl84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

We appreciate your business and apologize for the inconvenience. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Already filled this in! I am very happy with Honda Service Center. Nathan, I think, was extremely helpful yesterday. More

by JACSJWS0486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan?, Adam Garst, Daniel Strickler
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

I wish I could wait there for inspections and oil changes. Good people and service. More

by PATTISKEENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Dunn, Adam Garst, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 26, 2024 -

Priority Honda Roanoke responded

Thank you for the 5 star review! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

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