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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

September 28, 2024

My car was towed to the dealership, and I received a text providing approximate time for service, which I appreciated. I also received an update via text on the problem and the cost of service. More

by KITTYCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I received texts from Travis?
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

The people was very nice help me get a new Honda that my wife love so thank you More

by HOTDOG2118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Powell, Isac Henderson
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 28, 2024

Concerned about customer satisfaction and comfort. I felt that they truly care about me in this impersonal world. More

by peggystrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Peggy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

Very helpful staff, friendly service and parts departments. Julie and the sales department are knowledgeable and helpful with my vehicle transactions. Neil with the help of his parts and service d More

by BRIEL65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Jeffrey Spencer, Larry Dunn, Tim Foutz, Kyra Mitchell, Mark Ross, Neal Young
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Briel, We are very happy to hear Julie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 28, 2024

They were able to get my vehicle in and completed in a timely manner. The checkout process was quick and easy. More

by MURTS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

Awesome service done in a very timely manner. Would recommend to any one to buy here. More

by rplunk75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Mitchell, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

Had oil changed and the oil reminded sticker read return on 12 7 2017 makes me wander did they change the oil. ? More

by MICHAELDTURK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Michael, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

Great dealership, very professional staff and a comfortable waiting area. The display monitor keeps you informed on the progress of your vehicle More

by meme10101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, several others, I'm sorry I don't remember their names. Very professional team
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

I like the Very prompt and friendly service. I appreciate the text message updates as well. More

by TONYSTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 27, 2024

We purchased new vehicle in 2016 from this dealership and were satisfied with the procedure and Larry Dunn was very prompt in finding us the vehicle we were looking for. More

by DRPETERS0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Larry Dunn
Report | Print
Sep 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Larry and our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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