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Priority Honda Roanoke

Roanoke, VA

4.6
1,378 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,378 Reviews of Priority Honda Roanoke

September 28, 2024

They were able to get my vehicle in and completed in a timely manner. The checkout process was quick and easy. More

by MURTS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

Very helpful staff, friendly service and parts departments. Julie and the sales department are knowledgeable and helpful with my vehicle transactions. Neil with the help of his parts and service d More

by BRIEL65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Jeffrey Spencer, Larry Dunn, Tim Foutz, Kyra Mitchell, Mark Ross, Neal Young
Sep 29, 2024 -

Priority Honda Roanoke responded

Briel, We are very happy to hear Julie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 28, 2024

I like the Very prompt and friendly service. I appreciate the text message updates as well. More

by TONYSTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

Awesome service done in a very timely manner. Would recommend to any one to buy here. More

by rplunk75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Mitchell, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

they did nothing but refer to me another dealership. Not happy I don’t understand I have a warranty that I bought at priority so why do I have to go somewhere else More

by SRIP2197
Recommend Dealer
No
Employees Worked With
Nathan was the only person I talked with
Oct 02, 2024 -

Priority Honda Roanoke responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Neal Young NealYoung@lithia.com

September 28, 2024

The people was very nice help me get a new Honda that my wife love so thank you More

by HOTDOG2118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Powell, Isac Henderson
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 28, 2024

Had oil changed and the oil reminded sticker read return on 12 7 2017 makes me wander did they change the oil. ? More

by MICHAELDTURK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Sep 29, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Michael, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

September 27, 2024

We purchased new vehicle in 2016 from this dealership and were satisfied with the procedure and Larry Dunn was very prompt in finding us the vehicle we were looking for. More

by DRPETERS0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Larry Dunn
Sep 27, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Larry and our team, and we look forward to working with you again. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 27, 2024

Cody was fantastic! He wasn't pushy and didn't hover over us while we looked and talked things over. Cody was knowledgeable about the cars we had questions about, as wel More

by RWBROWN305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Jeffrey Spencer, Cody Rock
Sep 29, 2024 -

Priority Honda Roanoke responded

Thank you! Cody and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

September 26, 2024

The woman that sold me the vehicle was wonderful. The actual purchasing experience was painless as well. Everyone was very helpful. More

by LAG24018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Ryan Pimlott, Lisa Wilson
Sep 27, 2024 -

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

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