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Priority Honda Roanoke
Roanoke, VA
1,390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,390 Reviews of Priority Honda Roanoke
Verified Customer
September 29, 2024
The service department is excellent in every way. Although they did order the wrong part and I left it overnight, they finished it early the next day and got the shuttle to pick me up to go out there Although they did order the wrong part and I left it overnight, they finished it early the next day and got the shuttle to pick me up to go out there to pick up my car and pay. They are all so kind and considerate in every way.. More
by BWFORDCOUPE
Employees Worked With
Larry Dunn a salesman out there is the biggest crook there is and I will never deal with him again. I thought he was my friend but he screwed me out of thousands of dollars and I put down $15,000.00 and didn’t even get to pick a color or test drive the ca, Jeffrey Spencer, Kyra Mitchell, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
September 29, 2024
My vehicle had been totalled. The insurance company was taking forever to pay. The sales team worked with me and was able to get me in a new vehicle quickly. The service team is The insurance company was taking forever to pay. The sales team worked with me and was able to get me in a new vehicle quickly. The service team is excellent! Very professional! More
by Slinky1016
Employees Worked With
Ryan Pimlott, Jennifer Tucker
September 29, 2024
Their customer service is terrible. My car was a couple of days out of warranty by the time I got into the shop do to appointment time and they wouldn't help at all. I have bought Honda My car was a couple of days out of warranty by the time I got into the shop do to appointment time and they wouldn't help at all. I have bought Honda's for year and always got good service but no help at all. No goodwill or policy help. I wrote warranty for over 20 years and always helped the customer in some form. More
by marthajayme
Employees Worked With
Jennifer Tucker
September 29, 2024
Lisa and Jeffery were amazing. Between helping me in buying my new car to calling and checking on me afterwards. My experience was amazing and I am very thankful. Between helping me in buying my new car to calling and checking on me afterwards. My experience was amazing and I am very thankful. More
by KARRIEDOLAN
Employees Worked With
Jamal Robinson, Jeffrey Spencer, Lisa Wilson
September 28, 2024
WAS VERY GOOD TO WORK WITH RACHEL. YOU CAN BE VERY PROUD TO HAVE HER IN YOUR TEAM. ALSO BOUGHT MANY CARS FROM PRIORITY HONDA. VERY GOOD SERVICE. KEEP UP THE GOOD WORK. YOU CAN BE VERY PROUD TO HAVE HER IN YOUR TEAM. ALSO BOUGHT MANY CARS FROM PRIORITY HONDA. VERY GOOD SERVICE. KEEP UP THE GOOD WORK. More
by HansD39
Employees Worked With
Jamal Robinson, Kevin Mohr, Rachel Zastrow
September 28, 2024
I find them very cordial and kind. A gentleman named Jesse came and sat with me because it was a very long wait for an oil change and tire rotation and I thank him very much A gentleman named Jesse came and sat with me because it was a very long wait for an oil change and tire rotation and I thank him very much More
by tonirandolph
Employees Worked With
Adam Garst, Daniel Strickler
September 28, 2024
they did nothing but refer to me another dealership. Not happy I don’t understand I have a warranty that I bought at priority so why do I have to go somewhere else Not happy I don’t understand I have a warranty that I bought at priority so why do I have to go somewhere else More
by SRIP2197
Employees Worked With
Nathan was the only person I talked with
