Priority Honda Roanoke

Larry was phenomenal at follow up and reaching out to us before we decided on our Honda Pilot. We went in on a day Larry was out, and Cody helped us and closed the deal. He was very personable, professional before we decided on our Honda Pilot. We went in on a day Larry was out, and Cody helped us and closed the deal. He was very personable, professional, and one of the best dealers we have worked with. We are currently working on my mom to come in and get a Honda Pilot. We are also converted to Priority Honda for life now as well! Thank you so much! More

Good visit, not a long wait and good results! Keep up the good work ! Thsbks Keep up the good work ! Thsbks More

They did regular maintenance as required I have no problem with their work do not require me to do a certain number of words what I say is all you need problem with their work do not require me to do a certain number of words what I say is all you need More

Taylor is the best service member at the dealership. Always helpful, always quick to respond Always helpful, always quick to respond More

Great customer service and prompt response to questions. Always easy to work with and very informative. Always easy to work with and very informative. More

They have always worked with me, and got me in and out on a prop time. a prop time. More

Very easy to work with Priority. They did not have the color vehicle I wanted in stock but were able to get one from another lot in Chesapeake. They did not have the color vehicle I wanted in stock but were able to get one from another lot in Chesapeake. More

Taylor was great. She was prompt and kept me fully updated. The shuttle service is lacking and not convenient for busy professionals. She was prompt and kept me fully updated. The shuttle service is lacking and not convenient for busy professionals. More

It is almost impossible to get through to anyone in the service department- I have waited in the endless phone maze for 20 plus minutes just to talk to someone. This is unacceptable. It is also very diffic service department- I have waited in the endless phone maze for 20 plus minutes just to talk to someone. This is unacceptable. It is also very difficult to get the status of your vehicle. Another annoyance is that to wait on your vehicle for a simple oil change makes an appointment T least 2-3 weeks out - also unacceptable. And a $150 diagnostic fee? Really??? It’s a shame that a dealership that had been in Roanoke for such a long time sold out to a large conglomerate that has no ties to the area, and makes dealing with their service department a complete hassle! I’ll never buy another car there. More

I love the fact they are guick. Also, they have a Transport service said I'll have to find someone to give me a ride home or to come take me and drop me back off. Thank you priority Also, they have a Transport service said I'll have to find someone to give me a ride home or to come take me and drop me back off. Thank you priority you guys are great. More