Priority Honda Roanoke

There services department has improved since my last visit 2 years ago. They were punctual and helpful with the check in process and check out process. I really appreciated Ms Tucker’s customer service visit 2 years ago. They were punctual and helpful with the check in process and check out process. I really appreciated Ms Tucker’s customer service driven approach and felt confident my concerns would be addressed. Her demeanor put my worries at ease. More

Adam and his team have always been able to schedule and complete my service when promised. I’m so happy I chose Priority Honda complete my service when promised. I’m so happy I chose Priority Honda More

Service advisor was good. But the issue I brought my car in for wasn't going to be fixed so I picked it up with nothing being solved. Needed almost $3,500 worth of work and no But the issue I brought my car in for wasn't going to be fixed so I picked it up with nothing being solved. Needed almost $3,500 worth of work and nothing was covered under warranty. The car only has around 54,000 miles on it. More

Thanks for fitting me in for service as I am heading back to hurricane ravished FL tomorrow. to hurricane ravished FL tomorrow. More

Work on my car was done completely and accurately. I received a phone call when my car was done. I received a phone call when my car was done. More

Taylor is super sweet. When I have my cars worked on I like to speak with the person whom worked on the car because it makes the experience more reassuring. So, I would lik When I have my cars worked on I like to speak with the person whom worked on the car because it makes the experience more reassuring. So, I would like to see the company begin to have the mechanic be able to interact with customers. More

I was only in for a state inspection. It took just barely an hour and I was very pleased with the service department and the way I was treated! They make you feel like part of the Priorit It took just barely an hour and I was very pleased with the service department and the way I was treated! They make you feel like part of the Priority family! More

Felt scammed. Charged for a diagnostic service and should not have. Would never go back there Charged for a diagnostic service and should not have. Would never go back there More

The staff are friendly and efficient. The waiting area and bathrooms were clean and kept tidy. The waiting area and bathrooms were clean and kept tidy. More

Work was done in a timely manner. The staff was friendly and answered any concerns I had The staff was friendly and answered any concerns I had More