Priority Honda Roanoke

We were from Oklahoma, traveling back from Washington DC, when our brand NEW Honda Van with less than 3000 miles on it, went totally dead and would not restart or jump! We had it towed to the dealership. when our brand NEW Honda Van with less than 3000 miles on it, went totally dead and would not restart or jump! We had it towed to the dealership. They got us in, THE SAME DAY, and fixed the problem, which required a brand new battery, as the battery that came with our NEW car, must have been defective or a lemon!!! That day, half their dealership had NO ELECTRICITY, but they checked it out anyway, and discovered our new car battery was defective. They replaced it, and got us back on the road to Oklahoma. The car was under full warranty! They were very nice. More

Not sure if their practices are even legal. Settled on a final price and asked for a final quote on paper. Final quote had additional fees that were not listed on the window sticker but were “a Settled on a final price and asked for a final quote on paper. Final quote had additional fees that were not listed on the window sticker but were “add-ons” that could not be removed. These extra fees included an interior/exterior scotch guard and vin etching on the Cadillac converter. I was told these extras were already on the car and could not be removed. My understanding is that this is not a legal practice. When listing a vehicles price all added modifications must be listed on the vehicle. I was told these modifications are made on all new vehicles they sell but are not listed on any of their vehicles initial sales price but are instead slid in right at signing. RUN away. We ended up as Nelson Honda in Martinsville. No added “required” modifications, cheaper overall price, and no hassle. Honda should know this kind of shady business is what is being represented in the Roanoke Valley. More

Muy buen trabajo son responsables en todo nunca e tenido problema con las piezas que cambian problema con las piezas que cambian More

The dealership is excellent in their service and fair pricing on vehicles. Appointments can be made for routine service and a shuttle service is available. pricing on vehicles. Appointments can be made for routine service and a shuttle service is available. More

When I had my oil changed on no 9-23-24 you always had topped my fluids off. M when I went to use my windshield washer fluid it was empty but I filled it at home. I nust wonder. If any other fluids were topped my fluids off. M when I went to use my windshield washer fluid it was empty but I filled it at home. I nust wonder. If any other fluids were checked that day or. Maybe some my other fluids may be empty first time this has ever happened Thanks for listening More

I find it interesting that you have to ask to have tires rotated and balanced-if not they just rotate. Happy to pay for the service but it would be nice to be informed that balancing is not part of the tire rotated and balanced-if not they just rotate. Happy to pay for the service but it would be nice to be informed that balancing is not part of the tire rotation service. I’m not interested in brining my car back again for this. Disappointing- More

Great service , courtesy workers , job done in a time manner. Services prices have been fair to me manner. Services prices have been fair to me More

Very thorough, good follow-up. Good knowledge of the products. Would be happy to work with them for my next car by Good knowledge of the products. Would be happy to work with them for my next car by More

Very good dealership. I purchased the corvette from you will not work on my car why?call me and talk about it thanks I purchased the corvette from you will not work on my car why?call me and talk about it thanks More

The service was excellent from making the appointment to work being performed in record time. Thank you for being so accommodating. work being performed in record time. Thank you for being so accommodating. More