Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
View Awards

3311 Peters Creek Road

Roanoke, VA

24019

Directions

By Type

1,390 Reviews of Priority Honda Roanoke

October 17, 2024

Priority Honda always does a great job. They are courteous and I feel I always get value for money spent. More

by GALLENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

I dropped my car off Friday morning and they called me later that day and said they couldn’t get to it until Monday that I could leave it over the weekend. I told him that doesn’t work for me so I took it More

by WILLSX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Report | Print
Oct 20, 2024 -

Priority Honda Roanoke responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Adam was in touch early in the day to keep me informed and service was complete prior to the time originally stated. More

by andy.clemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience, Andy! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Excellent customer service from Jennifer. she is excellent as well good knowledgeable person. Thank you. More

by Chirag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Seems well organized. Reps are friendly & quick to check in. If waiting their time estimate is fairly accurate More

by WAYNEDALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team, Wayne. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Priority Honda has excellent service, great employees who care about your issues, and quick repairs. More

by TGHJ63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ross, Adam Garst, Taylor Stump
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Taylor Stump is an awesome service advisor. Very knowledgeable, professional and kind. I would recommend her with great enthusiasm. More

by RSHERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for Taylor and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

I’ve been very happy with Priority service. The online scheduling worked well. Daniel checked us in immediately upon arrival and kept us informed via text. The work was done quickly and two add More

by MILLCM2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 16, 2024

Jennifer was wonderful and my tech Cody Quinn did a phenomenal job on my vehicle. More

by heart.4music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Quinn, Jennifer Tucker
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jennifer and Cody were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

October 16, 2024

The process sucks. Dropped my car off at 10 for oil change. Got it back at 5:30. Should not take that long. The automated scheduling is a joke. Very very disappointed. More

by NANTNIPPER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Tucker
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Neal Young NealYoung@lithia.com

1
...
16
17
18
...
139