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Priority Honda Roanoke

Roanoke, VA

4.6
1,377 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,377 Reviews of Priority Honda Roanoke

October 18, 2024

The staff was attentive and courteous. The online update system kept me updated throughout the process. More

by tbpoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

Very good professional service. The digital following of progress is excellent. We have two vehicles and rely on this dealer for service. More

by CAMPER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

Mostly efficient. Very expensive. Daniel was polite as all of the people there have been. More

by DEB4SEZONS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Daniel and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Friendly staff. Very knowledgeable. Clean bathrooms. Great communication. Easy to make appointments. Follow up is good. More

by Chell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

They did a great job getting us back on the road so we could continue our trip. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and wish you safe travels! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

He was very nice polite sand professional with all his responsibilities and was on top of all that was being done. More

by FRED.KING64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Fred, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Priority Honda always does a great job. They are courteous and I feel I always get value for money spent. More

by GALLENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Adam was in touch early in the day to keep me informed and service was complete prior to the time originally stated. More

by andy.clemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience, Andy! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

I’ve been very happy with Priority service. The online scheduling worked well. Daniel checked us in immediately upon arrival and kept us informed via text. The work was done quickly and two add More

by MILLCM2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Priority Honda has excellent service, great employees who care about your issues, and quick repairs. More

by TGHJ63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ross, Adam Garst, Taylor Stump
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

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