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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 18, 2024

It was great to have an experience where we felt Daniel cared about our service. More

by JS_KNOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for Daniel and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

Oct 18, 2024 -

Priority Honda Roanoke responded

Hello! Thanks for letting us know that you had a great experience with Daniel at Priority Honda Roanoke. If there is anything we can do to improve your experience, please let us know. We look forward to seeing you again!

October 18, 2024

Very good professional service. The digital following of progress is excellent. We have two vehicles and rely on this dealer for service. More

by CAMPER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

Very kind and helpful. Also very knowledgeable. I enjoyed the whole team. I loved how concerned they were with my needs More

by KW_4_JESUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mohr, Dwayne Powell, Tim Foutz, Richard "Justin" Weinacht
Report | Print
Oct 18, 2024 -

Priority Honda Roanoke responded

Hello! Thank you for sharing your experience with us at Priority Honda Roanoke! We're delighted to hear that our team was attentive and made sure all your needs were met. We appreciate the support and hope to see you again!

October 17, 2024

The service was exceptional and the staff was friendly and accommodating. They did a great job fixing my CRV. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Kevin Mohr, Steve Waskey, Rachel Zastrow, Mark Ross, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you, Patricia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Friendly staff. Very knowledgeable. Clean bathrooms. Great communication. Easy to make appointments. Follow up is good. More

by Chell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

John and the entire team at Priority Honda went above and beyond to help me find the right car! More

by CASEYENGEL18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Ryan Pimlott, John Busher
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you so much for choosing Priority Honda Roanoke! Please let us know if we can be of any more assistance. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 17, 2024

Very good experience, fast service, pleasant people to deal with. Would highly recommend to others! More

by jsgillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Stump, Jennifer Tucker
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

Your PRIORITY is not service to the customer ! Recommendations are not necessities just GREED . Taking Advantage ! More

by PGKREED
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Adam Garst
Report | Print
Oct 20, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

They did a great job getting us back on the road so we could continue our trip. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and wish you safe travels! Best Regards, Neal Young NealYoung@lithia.com

October 17, 2024

He was very nice polite sand professional with all his responsibilities and was on top of all that was being done. More

by FRED.KING64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Report | Print
Oct 17, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, Fred, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

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