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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 19, 2024

Daniel was great to wotk with. He made it easy to buy. We did not care for All the paperwork to purchase the car. We don’t want our private information sold to credit or car warr More

by COWS4NEIGHBORS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Leacock
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 19, 2024

I can't pre-schedule needed service due to my job and travel schedule, so I just dropped in (as usual). Priority has always been very helpful. The work is done quickly and accurately. More

by JOHNMMAUNDER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josh, service writer. 5 Stars
Oct 20, 2024 -

Priority Honda Roanoke responded

Hi John: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Full disclosure, and transparent with all aspects of service. Did what he said he was going to do. More

by MURPHYRJ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Daniel Strickler
Oct 20, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

I love Priority. I appreciate the awesome customer service and friendly atmosphere. I’m always assured that I purchased my vehicle from the right place. More

by Tyreisha Nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Oct 20, 2024 -

Priority Honda Roanoke responded

Tyreisha, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

Priority Honda is a well respected and trustworthy dealership. The staff in the service department is very friendly and knowledgeable. They have been so nice to work with. Because of the service dep More

by RX7BOY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 21, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 19, 2024

My only concern is leaving my vehicle at 7:30am and it wasn’t ready until after 4pm. More

by johnharvey232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 21, 2024 -

Priority Honda Roanoke responded

John, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

The dealership provided the best and most support for us. We had a quick turn around. More

by JKBlankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

I have been doing business with them for many years. The business has changed from a friendly hometown business to a more corporate style. More

by GCLECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

Mostly efficient. Very expensive. Daniel was polite as all of the people there have been. More

by DEB4SEZONS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Daniel and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 18, 2024

The staff was attentive and courteous. The online update system kept me updated throughout the process. More

by tbpoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 18, 2024 -

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

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