Priority Honda Roanoke
Roanoke, VA
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1,387 Reviews of Priority Honda Roanoke
Mr. Haley has handled the negotiation and three year leases for two vehicles (2008 and 2011) for us. Throughout both he has been consistently knowledgeable, available, courteous, and helpful, without b leases for two vehicles (2008 and 2011) for us. Throughout both he has been consistently knowledgeable, available, courteous, and helpful, without being overbearing in pursuit of the "deal" for himself and his employer. I would not hesitate to recommend this individual and dealership. Other members of the staff appear to share these qualities. More
My daughter had a really bad experience with this dealer. My daughter had a really bad experience with this dealer. Her Honda was having problems so she called Rick Woodson Honda and they said bring it down My daughter had a really bad experience with this dealer. Her Honda was having problems so she called Rick Woodson Honda and they said bring it down and they would look at it. When she arrived they told her, we can't get to it today, leave it overnight. They took her keys and told her to call Friday. When she called they said her car had been burglarized. When she went down there her car was on blocks. Her brand new tires and custom rims had been stolen. Also they had went into the car and stolen her JVC stereo system. My daughter being a college student and part time Food Lion worker has very limited income, so she did not have full coverage insurance to cover this theft. When she asked the dealership what they were going to do about this they said we are not responsible. They were rude and basically she said it was her problem not their's. My daughter's insurance company said they would file a claim with Rick Woodson Honda's insurance company if she could find out the name of the company. We ask the dealership for the name of their insurance company and they flat out refused to give it to us on more than one occasion. So we contacted the owner, Sally Woodson-Spigle about the matter. She said we are not responsible and we are not paying. My daughter entrusted her car to these people and was let down big time. She has been upset and crying now for two days. Several other customer cars were burglarized that night too. Information involving this incident can be reviewed in Roanoke City Police file: case # 11-002526. It appears to me that the dealership is willing to protect their own property, but not the property of their customers. My conclusion: avoid Rick Woodson Honda and entrust you vehicle and property to a dealership that is willing to protect it. More
I was very impressed with the "no pressure" sales approach. Ray and others answered all of my questions, gave me a good price on a new, Basic Honda Fit, and made financing and pick up an easy and fa approach. Ray and others answered all of my questions, gave me a good price on a new, Basic Honda Fit, and made financing and pick up an easy and fairly fast process. I have bought many other cars and dealt with many dealerships (including purchase of a used Honda Civic from Woodson Honda 11 years ago) and this was definitely one of the best experiences I've had (I remember that the earlier purchase from Woodson went well also). I hope I don't need to use the service department often, but I'm confident that I will receive high quality service there also. More
Steve was great. He greeted me with a smile and I didn't feel him pressuring me at all to buy a car. I told him what I was looking for and he showed me what was on the lot. He gave me all the information feel him pressuring me at all to buy a car. I told him what I was looking for and he showed me what was on the lot. He gave me all the information that I needed and even let me take a test drive. Afterwards, we talked about the price and we were able to work something out that fit my budget. Thanks Steve! More
We had a very positive experience working with Bill Sizemore recently when we bought a new car. He was very friendly but not " pushy" at all. After purchase of the vehicle, he worked to minimize the t Sizemore recently when we bought a new car. He was very friendly but not " pushy" at all. After purchase of the vehicle, he worked to minimize the time spent in the dealership completing paperwork. I really appreciated this as I have a busy job and did not relish sitting there for hours. He was extremely knowledgable about the vehicle we purchased and showed us in detail all aspects of operation and care of the car prior to purchase. We really felt that he went out of his way to make it a great experience! More
My wife & I were having a bad experience with my attempt to deal with my local Honda dealer. They simply weren't flexible in trying to meet our specific needs. Their approach seemed to be "how much money to deal with my local Honda dealer. They simply weren't flexible in trying to meet our specific needs. Their approach seemed to be "how much money can we squeeze out of this deal" as opposed to "how can we help these potential clients meet their goals"? I new almost immediately that I would have to try and meet my needs at another dealership, even though that would mean a little travel on our part. I went up on the internet to the Rick Woodson Honda website to find a salesman to call & try to deal with. The Woodson dealership even provided pictures of their sales team. There was a friendly looking fella up there with a simple name. George Henry. I called George & found him to be immediately accommodating, which is what you would expect & hope for in a salesman. I laid out a series of points that we needed to achieve in order to do a deal. They included the price we needed to obtain on our trade in. The monthly payment amount & terms we needed to be under. And the peace of mind that I needed to know that I wasn't over paying for this vehicle. (My wife wasn't so concerned about my peace of mind, she just wanted the car.) Instead of trying to explain to me why these needs weren't possible to meet, George simply set about working on making them a reality. My wife & I have just arrived back at the office with our new Honda Pilot EXL. Thank you George. We got the full value for the trade in we had requested. We got the payment terms we needed. And most importantly for me, I will sleep well tonight. Rick Woodson Honda came in at a price way below that which my local dealer said was their best offer. I can not stress to you strongly enough how enthusiastic I am to recommend George Henry of Rick Woodson Honda in Roanoke Va., if you are in the market for a new or used car. Thanks again George. More
We had been looking for a new van for several weeks narrowing it down to Toyota and Honda. We did most of our research on the computer including asking for quotes from both dealers. We then visited b narrowing it down to Toyota and Honda. We did most of our research on the computer including asking for quotes from both dealers. We then visited both the Toyota and Honda dealers to do an evaluation of each van to see which meets our demands (we're golfers and need a lot of space for bags). Although both dealers were great to work with and we especially appreciated that neither salesperson took a "shot" at the other's car, we ended up prefering the Honda and much of that was do to the salesman, Bill Sizemore. He never pressured us in any way and didn't bring out the dreaded "general manager" to talk to us which had always been something that happened at other dealers (not Honda) we had dealt with in past years. My husband did not care as much about the color of the van but I wanted the blue and Bill did everything in his power to find us one. No dealer had a blue one so Bill located one that was coming off the assembly line in Alabama in the next two weeks. We were willing to wait and the van showed up on the date he said it would. Bill is an impressive young man who I would recommend to any friend or family member (in fact we have already given his card to a friend who is interested in a new Honda). This is our first Honda and we hope that the service in the future at Rick Woodson Honda will match the great salesmanship, I'll keep you posted. More
I had been looking at a used Civic Si from another local dealer. They claimed the car was "Certified" Honda certified. I call Rick Woodson Honda to verify that the other non-Honda dealer couldnt Honda cert dealer. They claimed the car was "Certified" Honda certified. I call Rick Woodson Honda to verify that the other non-Honda dealer couldnt Honda certify a vehicle. They can not. I talked with Bill Sizemore, he suggested I come down and look at a new Civic Si that had just arrived. I did it was still wrapped in plastic. I already had a pre-approved loan, but he said Honda was offering special financing, so why not. I really didnt expect anything to come from it, my credit isnt bad, but isnt 800 either. At no time did they presure me for the sale. This was on a Friday. A couple of days went by and I hadnt heard from them so I figured no deal. Then Bill Sizemore called me and said they had got me GREAT rate. Could not believe it! I had never had a car dealer go out of their way to get me such a good rate. Never! I will be a repeat customer of Rick Woodson Honda, they have restored my faith in car salesman/dealers...at least the ones at Rick Woodson Honda. More
My experience with Rick Woodson Honda and particularly Steve Stone was extremely pleasurable. Steve was very friendly and helpful (and not pushy) in locating a used car to fit my needs and the dealership Steve Stone was extremely pleasurable. Steve was very friendly and helpful (and not pushy) in locating a used car to fit my needs and the dealership exceeded my expectations on their willingness and fair trade offer. I would recommend using this dealership without hesitation. More
During the past several months, we considered two different Honda models: the accord and the CRV. Having owned five other accords and two civics in the past twenty-two years, we have been very plea different Honda models: the accord and the CRV. Having owned five other accords and two civics in the past twenty-two years, we have been very pleased with Honda products and knew that we wanted to stay with Honda's. The service and sales staff from Rick Woodson Honda had been very responsive to us in the past so we naturally pursued our new Honda from them. Several internet searches and price checks also revealed that Rick Woodson had the best price in our region. We were greeted by a friendly salesman, Bill Sizemore of Rick Woodson Honda when we first began our search. His knowledge and desire to help was the best I've ever encountered. He could answer any question we had and even offered to meet with us after the dealership had closed in case we could not make it there by closing time. I would recommend Bill to any perspective buyer. After we decided on and purchased a new Accord, Bill spent several hours showing and demonstrating the features of the car before we drove off. And what a fantastic vehicle!!! Honda keeps making improvements and we really appreciate all the new technology that' incorporated into this vehicle. We will definitley be making future purchases from Rick Woodson and Bill Sizemore. More