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Priority Honda Roanoke

Roanoke, VA

4.6
1,388 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,388 Reviews of Priority Honda Roanoke

October 23, 2024

Was pleased with service in every aspect with polite interaction and prompt response to my needs More

by alanero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 24, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Great experience with my recent service. Waiting room was nice and Adam was really great. More

by ANDREA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Adam Garst
Oct 24, 2024 -

Priority Honda Roanoke responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam and the team met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

We’ve had good experiences both purchasing and with service at Priority. The staff have been fantastic. More

by armbrister920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

My Service Representative was attentive, thoughtful, kind and patient. I had mistakenly brought my car in a day early to drop it off for a service appointment, owing to a string of errors I’d committed in d More

by BOB C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team, Bob. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Very professional and attentive to their customers. If in for simple maintenance will be given notice of possible problems now or in future. Answer question if any. More

by SJELLMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Taylor Stump
Oct 24, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Great, kept me informed on the vehicle status. Ver professional wasnt pushy when I did not have them change filters More

by DEELMLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 22, 2024

The folks there were fast, clean, and did a great job to get us home very soon for our return trip home. Thanks again for being so quick and effective!! Take care!! More

by CGMUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Oct 22, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 22, 2024

The service from Jennifer was excellent. Very Good knowledgeable person thank you. also guide you through the right direction and she will also keep follow up with your vehicle. I highly rec More

by Chirag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Oct 23, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jennifer and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 22, 2024

Julie Felix is the best. I always ask for her, she is so nice and lets you know what you ask. More

by LHBROWNS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Adam Garst, Taylor Stump
Oct 22, 2024 -

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

October 22, 2024

I brought my car in for service the afternoon before my 9:30 appointment the next day. The intake was quick, professional and easy. I was notified later that day that my service was complete! The pickup wa More

by Karrob6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 22, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to leave us this great five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

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