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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews

3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 24, 2024

Adam was my service tech and he was very nice and explained everything very well More

by SABBOTT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 25, 2024 -

Priority Honda Roanoke responded

Thank you so much for your excellent review! We are so glad that Adam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Service was quick and they stayed in touch while work was being done prices are to high on car deals More

by JMIKEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Daniel Strickler
Oct 25, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Adam was a great service tech. He explained everything and the cost involved. He was a very nice and knowledgeable young man. More

by SABBOTT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 25, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Daniel communicated everything about my car’s service in a very timely manner and answered my question about picking up my car quickly and accurately. He did a great job. More

by BETHJOJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Oct 23, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Daniel delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Honda Priority is reliable and does good work. Communication with the customer is good as well. More

by YVONNEMCMAHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Oct 24, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out, Yvonne. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Great, kept me informed on the vehicle status. Ver professional wasnt pushy when I did not have them change filters More

by DEELMLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Very polite and courteous treat their customers very professional and always have a smile for everyone More

by BONDLARRY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you, Larry, for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Always a pleasure doing business with Priority. They have friendly associates and they finish service in a timely matter! More

by CINWICK76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

Very professional and attentive to their customers. If in for simple maintenance will be given notice of possible problems now or in future. Answer question if any. More

by SJELLMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Felix, Taylor Stump
Oct 24, 2024 -

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

October 23, 2024

My Service Representative was attentive, thoughtful, kind and patient. I had mistakenly brought my car in a day early to drop it off for a service appointment, owing to a string of errors I’d committed in d More

by BOB C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team, Bob. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

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