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Priority Honda Roanoke

Roanoke, VA

4.6
1,390 Reviews
Call Dealership (540) 900-6701
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3311 Peters Creek Road

Roanoke, VA

24019

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1,390 Reviews of Priority Honda Roanoke

October 25, 2024

Larry and Kevin were great. It just wasn't a smooth transaction. The GM gave me a call and said the issues would be addressed. More

by LAWHORLEY1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julie Felix, Kevin Mohr, Larry Dunn, Ryan Pimlott
Report | Print
Oct 28, 2024 -

Priority Honda Roanoke responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 24, 2024

We had issues with our Accord on second day of driving it and they have not been helpful in making it right. More

by KC
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Stump
Report | Print
Oct 27, 2024 -

Priority Honda Roanoke responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Good experience. Quick service. Kind individuals. Well maintained dealership, We were pleased with our service experience More

by carolineethomsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Adam Garst, Taylor Stump, Jennifer Tucker, Daniel Strickler
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

It's great to hear that you had such a positive experience, Caroline. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Very Helpful sales force. Good service department. Car was ready on time. Thanks very much More

by scjamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Spencer, Ryan Pimlott
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Everyone treated me politely and I felt no pressure to make a purchase. Also all acted most professionally. More

by FINCASTLETUCKERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Robinson, Kevin Mohr, Rachel Zastrow, John Busher, Daniel Leacock
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Julie Felix General Sales Manager JulieFelix@lithia.com

October 24, 2024

Dealt with this dealership and they have done a good job. have dealt with Larry Dunn on numerous occasions.Larry is a great asset to the company. Wish they would fill up washer fluid when vehicle comes in for More

by BERGLUNDAUTODOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry dunn, Taylor Stump, Jennifer Tucker
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Larry and our team can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Great dealership and service. Wait time was less than an hour. Clean waiting area and just all around great service. More

by CAMPBELLBUFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Buffy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

They were friendly and very professional as soon as I brought my car for service . Had a wonderful conversation and attitude. More

by CBELL15035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Strickler
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Priority Honda has the best service department I have ever worked with. I was very impressed. More

by BARBWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Barb, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

October 24, 2024

Extremely knowledgeable, helpful, and professional Service writers that back up the management and sales department. This makes this Priority Honda, location an easy choice. More

by lovebeingaginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Forrester, Kevin Mohr, Larry Dunn, Rachel Zastrow, Mark Ross, Jennifer Tucker
Report | Print
Oct 24, 2024 -

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

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