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Priority Honda Chesapeake
Chesapeake, VA
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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533 Reviews of Priority Honda Chesapeake
October 02, 2017
He handled us with the best care, best interested Great personality, not pushy and very concern what was best for us. We wasn't able to purchase today due to our situation but once we are clear of it Great personality, not pushy and very concern what was best for us. We wasn't able to purchase today due to our situation but once we are clear of it definitely will return to do business with Travis Robinson and financial officer. Thank you for the great experience. I will let family and friends know about Mr. Robinson. More
by Jack&Julie
Employees Worked With
Travis Robinson
October 01, 2017
Top notch experience From the moment I arrived at the dealership, I knew I wanted to do business there. Kemonii greeted me outside. His friendly and patient customer ser From the moment I arrived at the dealership, I knew I wanted to do business there. Kemonii greeted me outside. His friendly and patient customer service had me so relaxed. We walked all over the lot looking for the perfect car. I kept changing my mind about the features, and he demonstrated increased patience. He answered all of my questions, some of which were re-asked. His professionalisn, customer service, and knowledge exceeded my expectations. The manager (Aaron) and finance man (Lance) provided good customer service as well. The team was profecient, friendly, and demonstrated determination to satisfy their customers. From start to finish the experience was top notch... couldn't ask for better. I will definitely recommend Priority Honda to friends, family and peers. More
by Butterfly RN
Employees Worked With
Aaron Beta (manager) and Lance Greiner (fiance), Kemonii Pollock
September 30, 2017
Great experience! I had a great experience and the employees were very professional experience! I would recommend everyone to come here and get a car from them. Travis I had a great experience and the employees were very professional experience! I would recommend everyone to come here and get a car from them. Travis Robinson gave me exemplary service! More
by Bluebird
Employees Worked With
Travis Robinson
September 29, 2017
It was amazing The customer service was amazing it made me happy to go to a dealer I had a bad experience before but this was amazing thank you so much The customer service was amazing it made me happy to go to a dealer I had a bad experience before but this was amazing thank you so much More
by Keithv13
Employees Worked With
Lance grinder, Martin Armstead
September 28, 2017
Smooth and Easy I have used this dealership for service and was never disappointed in the value and professionalism with the service. I was in for service on a recal I have used this dealership for service and was never disappointed in the value and professionalism with the service. I was in for service on a recall item on a Wednesday, along with a service item on my air conditioner, While traveling out of town Thursday, the A/C went out on 95 just outside of D.C. and there was a concern the transmission needed attention. I immediately called Priority in Chesapeake to alert them of the problem and advise them of a potential problem with the transmission. Amanda Greer of the Service Department assisted me without question, and advised me to go to the nearest dealership to seek help. Not only did they listen to my concerns at Priority, they had the best solution there was for the situation we found ourselves in...not only that, the service associate gave me her cell phone number and advised that I could call her anytime during our trip for any assistance with towing, if necessary, and any other concerns we had. I returned to the dealership on Monday only to learn my compressor had seized up and it was going to cost in the range of $4,000 to repair. My car was 10 years old and had 180,000 miles on it...so I asked to speak to a salesperson...Enter Martin Armstead. I have bought a good number of cars in my life, but I had yet to experience the level of professionalism, courtesy, and ease Martin showed me during the process of buying a new car, as did the remainder of the staff I encountered during the course of my purchase. This is my first purchase at Priority, and you can bet that it will not be my last. On a side note, once I left the Finance Department, I was so excited to be in my new car, I left some personal items behind in the dealership. I pulled out Martin's business card and gave him a call on his cell phone (even though it was after business hours). He went above and beyond what was expected to help me and we came up with a plan for me to retrieve these items the next morning. More
by Janet Collins
Employees Worked With
Raj Kapoor, Ray Sanders, Martin Armstead, Amanda Greer
September 27, 2017
No pressure sales Travis Robinson was my sale associate and helped me in any way that he could. He asserted no pressure on me to buy if it was not the perfect fit. He f Travis Robinson was my sale associate and helped me in any way that he could. He asserted no pressure on me to buy if it was not the perfect fit. He followed up several days later and when I chose to hold off on purchasing a car he was polite and asked me to keep him in mind in the future when I was ready to purchase. More
by AH37
Employees Worked With
Travis Robinson
September 26, 2017
It was fast and easy It was very easy and stress free working with Martin and Erica. Thank you again for helping me find a vehicle I am happy with. It was very easy and stress free working with Martin and Erica. Thank you again for helping me find a vehicle I am happy with. More
by Yilli
Employees Worked With
Martin Armstead, Erica Henson
September 25, 2017
My first Honda My first experience with Honda was outstanding. From the test drive to driving my new Pilot home. We had a lot of factors to consider when making this My first experience with Honda was outstanding. From the test drive to driving my new Pilot home. We had a lot of factors to consider when making this deal, the mangement and our sales person was willing to get us to the financial position we wanted. I would recommend this dealership to anyone. More
by Desireesmith
Employees Worked With
Travis Robinson
September 24, 2017
Another great experience Just bought my second car from Priority Honda and the whole process was just as good as the first time. Not being a great negotiator, car buying is a Just bought my second car from Priority Honda and the whole process was just as good as the first time. Not being a great negotiator, car buying is a big stress for me. At no point did I feel taken advantage of, and there was no hard sell on a bunch of options. If I said no, the team took it and moved on. Martin was wonderful from beginning to end and I wouldbe happy to work with him again. More
by Jonathan_AVL
Employees Worked With
Raj Kapoor, Melleny Hobbs, Martin Armstead
September 22, 2017
repeat customer I have purchased 7 cars from Priority in as many years - 3 new and 4 used. The dealership is a comfortable space to browse and buy, as well as having I have purchased 7 cars from Priority in as many years - 3 new and 4 used. The dealership is a comfortable space to browse and buy, as well as having an excellent service department, online scheduling and responsive staff. This recent purchase was a used Civic for my son. I found it an extreme pleasure to work with a salesperson who understood what I wanted and my level of knowledge without overselling or pressure. I did not need to be sold on Priority or on Honda, I just wanted a reliable car and a good value. Martin was responsive to my budget and worked very hard to find the best car for me available at the time. Nate also was very easy to talk to and communicated issues and resolved them quickly. Hopefully I will be back soon for my new Pilot. More
by big fan
Employees Worked With
Nate Enlow, Martin Armstead
