Priority Honda Chesapeake

We were approached by a salesman during our recent trip to test drive a Honda Pilot. The salesman was very business like, no personality at all. We test drove the Pilot and had just pulled it back into the to test drive a Honda Pilot. The salesman was very business like, no personality at all. We test drove the Pilot and had just pulled it back into the parking lot and were looking the paint over before starting any paperwork when another salesman come out with 3 customers and just took the vehicle right from under us as we were looking it over. Our salesman did absolutely nothing except tell us oh it's okay. It's not okay, we were looking this vehicle over before beginning the process of purchase. Needless to say we left immediately and went to another Honda dealer. I used to come to Priority Honda with my 08 Accord for service. I will never patron this dealership again if that is how customers actively pursueing a vehicle are treated. That was unacceptable regardless if another person was even looking at that particular vehicle in which they were not. More

I purchased the windshield protection and within the 1st month of owning my car, a rock hit the windshield. I took it to Priority and they called Safelite to do the repair. The repair was not done properl month of owning my car, a rock hit the windshield. I took it to Priority and they called Safelite to do the repair. The repair was not done properly and no one at the dealership had even looked at it before they called me to say my car was ready. They apologized for the shotty repair and told be they would have it fixed. After they called the glass repair company they used, they learned that the glass could not be re-repaired and told me that I would have to pay for a new windshield. Now, I have done nothing wrong and they want me to pay for it because they said, "we only are required to repair the glass, not replace it". So I asked them to repair it, & they are not able to so I'm stuck calling my insurance to get the glass replaced. On a good note, Priority paid my deductible even though I should not have had to go through my insurance for the replacement. Fingers crossed, I wont have any more problems with my vehicle. First experience, not so good. More

I had a fantastic experience at Priorty Honda, that dealership is super clean, I never thought buying a car would be this easy so I bought 2, both me and my daughter got vehicles and I have refered sev dealership is super clean, I never thought buying a car would be this easy so I bought 2, both me and my daughter got vehicles and I have refered several people to see both Erek Cooper and Jay Cunningham. They both did great. It was quick and easy and just like the commercial under 2 hours, they kept there promises!!! I love my Honda!!!!! I Love Priority Honda!!! More

I went to Anthony to purchase a certified vehicle. I let him know exactly what I was looking for - a great economy vehicle that would get me to and from work for years to come with great gas mileage. I tes him know exactly what I was looking for - a great economy vehicle that would get me to and from work for years to come with great gas mileage. I test drove a few Accords and Civics. Anthony had a relaxing no-obligation demeanor and no pressure conversation with me and my husband. We were free to walk around the lot, looking for "the" vehicle. I found it and didn't have to look far. We were able to take the car to lunch to test drive alone and discuss without pressure. We worked out a price on a nice Civic --- my first Honda! I absolutely love it. It is definitely an adjustment - going from a V6 SUV to a sedan but there are so many great differences too and I appreciate the value and the longevity that the Civic will bring me. I told my husband that I think it makes me a better driver, and more patient. It is hard to explain but I take the long route home now just because it is fun to drive. I was able to secure a great warranty on the vehicle and great financing - they were able to find financing that was lower than the bank I've used for 21 years. Anthony checked up on me a few days later to see how my new relationship with the Civic was going and I had only great things to report. He has definitely made a customer for life. I know that no review is perfect - and I work in customer service - but honestly, I can't think of one negative thing to say about this dealership and all the staff that I dealt with. You will not be disappointed. More

The paper work for the car loan was not completed by the buyer and Jay says that we have already bought the car and in order for us to get our original car back we would have to pay them around $1,000. Even buyer and Jay says that we have already bought the car and in order for us to get our original car back we would have to pay them around $1,000. Even though our 'trade in' was never 'traded in' by the owner. Jay even said as we left that nothing could be done because the buyer of the new car wasn't there. The 'buyer' never was there! So tell me how we own this car and can't get our car back we already had? More