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Principle BMW of San Antonio

San Antonio, TX

4.6
1,485 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,485 reviews

June 16, 2025

Pete , our sales Representative, was outstanding with great communication skills and extreme professionalism. Highly recommend Pete when shopping for a BMW in San Antonio. More

by Thetford.john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete
Jun 17, 2025 -

Principle BMW of San Antonio responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 16, 2025

The people there are good at what they do, very professional and friendly, they offer transportation to its customers if your car is not ready on time, clean eating area where you can watch sports More

by donraypetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Principle BMW of San Antonio responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2025

The location is clean and sales person (Taylor Reeves) was outstanding and has full of knowledge More

by Tim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Reeves from sales
Jun 17, 2025 -

Principle BMW of San Antonio responded

Hi Tim, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2025

There’s a recall on a fire water pump connector may short circuit. When does that get replaced? More

by Barbararent.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
June 11, 2025

It's been a trustworthy dealership with whom to do business... consistently. They have provided the most competent service with professionalism. This has been true in every department I have dealt w More

by c.hetzler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Boehm, Christopher Lee
Jun 15, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 16, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

When I called the dealership back after I realized all the things that were wrong with the car and there wasn’t a spare tire they didn’t bother to call me back. I think it’s against the loyal to sell a ca More

by susangallman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammad Dmour
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Excellent service, timely repairs and honest feedback of the need for the repairs and cost of repairs. More

by judgemeza226th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alonzo
Jun 13, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

Good experience. Great cappuccino machine in waiting area Fair pricing and the video from service technician was much appreciated. Overall I was happy with my v More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Great service and my service advisor Filbert always takes care of me and goes above and beyond More

by ronaldhaskins2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Vasquez
Jun 13, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2025

Lauren was the best service advisor I’ve had in years. She communicated well, kept me abreast of not only what was needed on my vehicle but also pricing. Super positive attitude which is important when yo More

by gillesl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Montez
Jun 13, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.

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