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Principle BMW of San Antonio

San Antonio, TX

4.7
1,285 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,285 reviews

November 04, 2024

Perfectly pleasant buying experience. Knowledgeable sales staff, who went above and beyond to make sure I got the vehicle and the deal I wanted. More

by RA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Cosme
Nov 07, 2024 -

Principle BMW of San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2024

Richard Worked diligently to make the process smooth as a walk in. Made sure text went to the right people , remained helpful to keep the process moving smoothly. And he cleaned my car....she's pretty. More

by alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 07, 2024 -

Principle BMW of San Antonio responded

Hello Alicia, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Mr Chris Lee is very courteous explain the vehicle in detail. Will be back to buy another car with him. More

by Lourdes Segoviano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Yvonne Garcia
Nov 04, 2024 -

Principle BMW of San Antonio responded

Hello Lourdes, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

The advice server was nice, the people working at checkout not excepted, not as nice, take too long to bring back my car, the car not completely make sure is good and ready More

by johnmydang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
October 30, 2024

This was my first BMW purchase after owning another brand for over 40 years. David Suarez, my sales associate, was very professional and engaging during the entire purchasing process. If I could give him m More

by yankeejoeltd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suarez
Nov 01, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Andrew has impeccable quality customer service by keeping his customers thoroughly informed. He will be my go to guy for all future car service needs. Thank you Andrew!! More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hanna
Nov 01, 2024 -

Principle BMW of San Antonio responded

Hi Vickie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

I was welcomed into a very clean and friendly environment. All the staff made sure everyone was taken care of and wasn't waiting at the front. More

by dewolfeaudrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian De La Fuente
Nov 02, 2024 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2024

Richard Marreno was polite, they were able to finish in a timely manner. Loaner was a newer model and helped me to get to work and not miss any days, thank you. More

by Juan Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard marreno
Oct 28, 2024 -

Principle BMW of San Antonio responded

Hi Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Great customer service—friendly and reliable! Always take of me and my bmw—and I’m extremely particular! More

by RJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Coto, Juan Cantu
Oct 26, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2024

I brought my car in for a recall and service maintenance. I was satisfied with the professional and expedient manner with my service experience.. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Oct 25, 2024 -

Principle BMW of San Antonio responded

Hi Michelle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!