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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,347 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,347 reviews

February 10, 2025

Shawn was very efficient and friendly. He expedited the repair for me as he knew I had a deadline. More

by MT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Ayoub
Report | Print
Feb 13, 2025 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2025

Prompt, Curtious, professional… promises made and kept. Thank you for taking care of my auto!! More

by Medichands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Feb 13, 2025 -

Principle BMW of San Antonio responded

Hi, thank you for taking the time to leave a review for us at Principle BMW of San Antonio. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2025

Service provided has always been excellent, I have a lot of confidence that the work performed is what was needed. More

by jbbourland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panoja
Report | Print
Feb 12, 2025 -

Principle BMW of San Antonio responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

Joseph provided excellent customer service when I brought my car in for routine, scheduled maintenance. He insured that I was able to make a follow up appointment by expediting the process.. More

by makalapa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Report | Print
Feb 11, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

Johnny Jones was amazing in the sales buying. He even drove my car out to me. It was so easy I thought I was dreaming. Finance was easy over the phone and computer. I will buy next car there. More

by bevy281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johhny Jones
Report | Print
Feb 10, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We hope you have a great day!

January 30, 2025

Efficient, reliable, friendly. ., technical advisor Mr. Alamd Rosario is kind , professional, and listens to customer’s needs and concerns More

by Vhoyeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
Feb 02, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Fast easy family oriented experience no pressure in buying no leading on everything was on paper in black in white before deciding on buying More

by Brandon.Martinez06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia
Report | Print
Feb 02, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Service is always exceptional at Principal BMW. The staff is efficient and friendly; the waiting room is always immaculate. If you have requested a loaner, it’s ready when you are. More

by tdyches0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Feb 02, 2025 -

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

They did an excellent job, particularly Don and the rest of the sales/ leasing team. More

by Luke Kellogg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Wilkensen, Jerry Aguilera
Report | Print
Feb 02, 2025 -

Principle BMW of San Antonio responded

Hello Luke, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

Prompt efficient service, personable attention, attentive to detail, comfortable setting, snacks and coffee while you wait, short waiting time. I LOVE MY BMW♥️ More

by Sharonwesley35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 30, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 01, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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