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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,397 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,397 reviews

April 24, 2025

All representatives are excellent. Mr. John Gamboa is particularly outstanding. He is very knowledgeable and professional. More

by Sophie Ullmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gamboa, John
Report | Print
April 23, 2025

Always the highest quality work. . everyone is extremely professional and knowledgeable. Michal, my service advisor, is someone I trust for advice and she always keeps me up to date o More

by c.hetzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Report | Print
April 23, 2025

Alamd is a great service advisor! Very helpful, knowledgeable, and responsive. If you need help, ask for Alamd Rosario More

by rrdiaz320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
April 21, 2025

Was met very shortly after my stated appointment time and checked in promptly. Was kept informed throughout the day. All concerns addressed and car was serviced well More

by Rasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Report | Print
Apr 23, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

Victor was really helpful! I love my new car!! If you ever come here, ask for victor! More

by Yohanes Sandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Report | Print
Apr 20, 2025 -

Principle BMW of San Antonio responded

Hello Yohanes, we're happy you found Victor to be so supportive during your experience here at Principle BMW of San Antonio. We do hope we can be of assistance in the future. Take care!

April 16, 2025

Great service and always so pleasant! Highly recommend and love my service advisor Michal Boehme. More

by saherzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
Report | Print
Apr 18, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 16, 2025

Superb service department! Holly has handled my Mini’s service since I bought it June 2024. She’s done a great job of keeping me informed of the car’s status every step of th More

by HJAMBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Bell; Alexandria
Report | Print
Apr 18, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

I have had the pleasure to work with Ryan Watson in service and he makes every visit easy and most reliable. More

by Lesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Apr 16, 2025 -

Principle BMW of San Antonio responded

Hello Lesha, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2025

Good service, prompt reception, very clean, good coffee, and good diagnostic with a good report More

by Bimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan Hargrove
Report | Print
Apr 17, 2025 -

Principle BMW of San Antonio responded

Hi Bimmer, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

I looked over the inventory at my leisure. No pressure. When I was ready, I came in and was greeted with professionalism, efficiency, and just good vibes. Well done, everyone. The vehicle is s More

by Eugene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Report | Print
Apr 12, 2025 -

Principle BMW of San Antonio responded

Hi Eugene, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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