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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,347 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,347 reviews

February 21, 2025

I’ve been having my BMW vehicles service for several years now at San Antonio BMW. Juan Cantu and his team in the service department have been outstanding and professional every single time. I wouldn’t More

by Juan Alfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
February 20, 2025

Carlos was very kind, helpful, and informative through the car buying process. Highly recommend him and BMW to anyone looking to buy a car. More

by Hailee245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos cosme
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February 20, 2025

Principle BMW service is outstanding. I have been taking my cars there for over 5 years and I have never been disappointed. More

by Jaswest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
February 20, 2025

Juan Cantu and his associates at Principle BMW in San Antonio provided excellent service for my wife's SUV. I made a mistake by showing up one day earlier than scheduled and Juan Cantu worked us in seaml More

by Pullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Campos, Juan Cantu
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February 19, 2025

My vehicle was taking care of very quick. The problem was fixed and at no charge!! More

by barbiehornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
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February 18, 2025

Very efficient, courteous and good quality of service. . Loaner cars are good quality and assured that your vehicle is in good hands More

by moking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez
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February 18, 2025

The Service was pretty fast, all needs were met. I will definitely come back. Thank you More

by Julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi Julian, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Check-in quick, prompt service with realistic expectations and upfront pricing. Michal is awesome an excellent communicator. More

by mo2701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Report | Print
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We hope you have a great day!

February 16, 2025

Jesse Alonzo was awesome. Got my car in, serviced and back to me as scheduled. I will be asking for Jesse every time I have to schedule service on my car. I have even recommen More

by Tshahn78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Alonzo
Report | Print
Feb 20, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

First experience with principle occurred when I had a battery problem about 100 miles away. I found Ryan Mararac and the service department to be excellent and accomodating and all parts of the dealersh More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A sales lady showed my wife x-7’s while we waited and she was friendly, knowledgeable and superb. , Ryan Mararac
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Feb 18, 2025 -

Principle BMW of San Antonio responded

Hi Tom, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 20, 2025 -

Principle BMW of San Antonio responded

Hi Tom, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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