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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,332 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,332 reviews

January 30, 2025

Fast easy family oriented experience no pressure in buying no leading on everything was on paper in black in white before deciding on buying More

by Brandon.Martinez06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia
Report | Print
January 30, 2025

Efficient, reliable, friendly. ., technical advisor Mr. Alamd Rosario is kind , professional, and listens to customer’s needs and concerns More

by Vhoyeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alamd Rosario
Report | Print
January 30, 2025

Service is always exceptional at Principal BMW. The staff is efficient and friendly; the waiting room is always immaculate. If you have requested a loaner, it’s ready when you are. More

by tdyches0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
January 30, 2025

They did an excellent job, particularly Don and the rest of the sales/ leasing team. More

by Luke Kellogg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Wilkensen, Jerry Aguilera
Report | Print
January 27, 2025

Prompt efficient service, personable attention, attentive to detail, comfortable setting, snacks and coffee while you wait, short waiting time. I LOVE MY BMW♥️ More

by Sharonwesley35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 30, 2025 -

Principle BMW of San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Professional, kind staff. Ms Linda, sales lady, was excellent in taking care of us from the moment we walked in to the dealers place to the end. Mr. Eddie was great in expla More

by cesquivel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luz de Jesus Campos, Kevin Fitzgerald
Report | Print
Jan 24, 2025 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We hope you have a great day!

January 18, 2025

Prompt and courteous service. Great service advisor Juan Cantu provided knowlegable, sound and excellent service More

by porgycard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Juan was fantastic! Everyone I met on my first visit was so helpful and courteous’ More

by sswright1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

January 16, 2025

I went in not with the expectation of buying a vehicle but my sales rep Victor was super friendly and helpful. Thank you! More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy was super helpful , Victor Garcia
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Jan 20, 2025 -

Principle BMW of San Antonio responded

Juan, we are so pleased you enjoyed your visit to Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Very professional & courteous. Listened very well. Received car within 2 hours as stated. Clean car. More

by tedmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Report | Print
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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