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Prince Frederick CDJR

Prince Frederick, MD

4.5
105 Reviews
Call Dealership (410) 535-1200

265 Solomons Island Road

Prince Frederick, MD

20678

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105 Reviews of Prince Frederick CDJR

March 30, 2023

Always great service. I have been using this dealer for years. Have purchased several vehiles and use them to service all my Jeep models. More

by wrod
Recommend Dealer
Yes
Employees Worked With
Jennifer
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March 25, 2023

Excellent Service provided by a very professional team. They have my highest recommendations for services. More

by Humphery Gene Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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March 21, 2023

The staff was a great pleasure to work with. Worked with us to get the best deal on our new 2022 Ram. More

by Mary L Marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse O'Dell, Austin Hazelwood and Dee Runion was a pleasure to work with.
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March 17, 2023

Very nice and knowledgeable! The staff was very helpful and made my car buying experience easy and quick! More

by bebcannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando
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March 16, 2023

Jennifer at Prince Frederick CDJR was very helpful getting the repairs on my jeep done and dealing with the warranty people on my behalf. Very professional 5 stars is not enough More

by need2gonorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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March 16, 2023

Took my Jeep in for oil change, fluid check, tire rotation, etc. Car also needed a new battery. Very pleased with the Service Dept. They explained what they were going to do. I have used this Ser More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names, but all were great and helpful...
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March 01, 2023

Bought a used vehicle took it back to have things fixed and nothing has been fixed at a highly do not recommend going back, only thing that got fixed was the bed cover and a blown head light, mirrors turn More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Hogue
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Mar 07, 2023 -

Prince Frederick CDJR responded

Joe, it is disappointing for us to hear that your experience was anything less than great. Please contact us at leads@princefrederickdodge.com so we can work with you to make this right.

Mar 07, 2023 -

Joe responded

We can quit dragging our feet and fixed the stuff on the truck I purchased. I filed with the maryland general truck needs new mirrors new fender flares and since the chrome trim didn’t get fixed like I was told it would the wind ripped it off and snapped it on the front, I honestly would never buy a car or truck from any of y’all’s stores again highly disappointed and I’ve been telling everyone and pretty soon I’ll take it to social media

February 21, 2023

Oil changed and tires rotated. Forget to switch tire pressure on truck tires. Had to do myself. More

by Boskins05boskins05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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February 02, 2023

Service department promptly ordered my spare key fob and programmed it to my truck the next day. Friendly and helpful staff. Great experience and will return for future service related needs. Thank you More

by Mikaljayw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Menke, Tori McDowell
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December 24, 2022

Professional, courteous employees, especially customer service. My 2010 Dodge Ram 1500 & I thank you kindly…. More

by Black pearl truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of Customer service and mechanic….
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