Pride Hyundai of Seekonk

My husband and I contacted Pride Hyundai to set up an appointment to view a car we had seen online. The two representatives (Tonya Fleurant and Danielle Samoorian) we dealt with through email were extre appointment to view a car we had seen online. The two representatives (Tonya Fleurant and Danielle Samoorian) we dealt with through email were extremely helpful, welcoming, and informative. We went to the dealership with our two sons (one of whom is special needs and does not always deal well with new situations and breaks in routine) to see the car and meet with Roy Silveira Jr. Throughout our trip we were treated to a friendly, hospitable, low-pressure environment. Roy spent a lot of time talking with us about our budget and available options and we were able to get the car we wanted for a payment plan that worked for us. As we were finishing up paperwork, our older son began to have a meltdown and one of the staff members came into the office and asked if she could take him for a walk to look at some of the cars. He immediately calmed down and we were able to finish everything up. There is no question that Pride Hyundai succeeds in offering an extremely family friendly environment, which was a huge selling point to us. We have had negative experiences with many dealerships in the past, but have no qualms about highly recommending Pride Hyundai of Seekonk, and Roy Silveira Jr., to anyone looking for a new or used car. More

The first car was over priced by thousands over Kelly Blue Book value, the sales manager told me that KBB is a joke. The second car, I put a $100 deposit on it, and the next day they told me that they a Blue Book value, the sales manager told me that KBB is a joke. The second car, I put a $100 deposit on it, and the next day they told me that they already sold it the day before. I chose another car, and they applied the deposit to that one. It ended up that they couldn't find the title, and it took a week to get the title. That car was priced a hundred dollars below KBB price, so much for it being a joke. Other notes, they never offered us a drink like other dealerships do when you're waiting a long time. They never call to follow up, other than to ask you how you like the new car and to try to schedule maintenance appointments before you've even taken delivery of the vehicle. I'd say this dealership is poorly run compared to others in the area. More

I love this dealership, they treat you like family and are always willing to help. I would recommend them to all my friends and family. :) are always willing to help. I would recommend them to all my friends and family. :) More

In 2009 I purchased a new Elantra from Pride and was contacted in August 2013 to come in and possibly trade in my car with a special offer. I had great service with Roy Silveira Sr as my sales person. H contacted in August 2013 to come in and possibly trade in my car with a special offer. I had great service with Roy Silveira Sr as my sales person. He was helpful and knowledgeable, but was not pushy or forceful. I felt like he was trying to help me get the best deal I could. My only issue was that the "special offer" that got me into the dealer was not actually a "special offer" (trading in my 2009 for the the original MSRP with deductions for mileage). I had 60, 513 miles on my car, which is average mileage for a 2009, and major deductions were made. I am the original owner and the car was rear ended 2 times (neither were my fault and the car had been properly repaired and had it documented both times). Otherwise the car was in good condition and I was given less than Kelly Blue Book Value. A side from a loyalty bonus of $2000, no other rebate/offer was awarded to me. This was not something that Roy Sr did, it was with the dealership/advertising in general. I understand that it is something to get people in the door but it felt like false advertising. But I think this type of thing will happen at other dealers as well which is why the rest of my experience was good and has me returning to Pride. Working with Jacob Perez to go over the paperwork and sign everything was also a good experience. He was personable and helpful in understanding the documents. Overall, I had a good experience and would continue to return to Pride for service and in the future for other car purchases. More

They did a great job of working with me on my trade in and getting to a price w/ mutual agreement. I enjoyed the car dealership experience considering it wasn't as stressful as past encounters at other d and getting to a price w/ mutual agreement. I enjoyed the car dealership experience considering it wasn't as stressful as past encounters at other dealerships. More

I walked into the dealership not knowing which vehicle I was interested in. I knew I wanted out of the vehicle I already had. I was immediately introduced to Roy Silveira Sr. who was very helpful in helpin was interested in. I knew I wanted out of the vehicle I already had. I was immediately introduced to Roy Silveira Sr. who was very helpful in helping me to decide the car for me, a beautiful Elantra GLS. Best decision I made that day. Thank you Roy and the rest of the staff that made my visit a very pleasurable one. Sheri Dyson More

Roy Sr. was truly a pleasure to work with. From the time I walked in the door he did everything he could to accommodate my needs. He answered all of my questions and helped get into the car I wanted. I walked in the door he did everything he could to accommodate my needs. He answered all of my questions and helped get into the car I wanted. More

I was in the market for a new GMC Terrain, but when I drove by Pride Hyundai and saw a used Terrain on the lot, in the color I wanted, I figured I would check it out. I was pretty sure that I would not b drove by Pride Hyundai and saw a used Terrain on the lot, in the color I wanted, I figured I would check it out. I was pretty sure that I would not be buying used, but Caitlin changed my mind. She gave me a great deal, made sure the vehicle was immaculately cleaned, and even had the dealership fix some minor cosmetic damage, so I feel like I am driving the brand new car I had been looking for, but with a much lower payment! Plus, I had a great time talking with Caitlin while waiting for my financing, making the experience that much more enjoyable! More

I had a rather unique experience ... one I hope no one else has to have. I had purchased a new Hyundai Elantra two months ago and was involved in a hit and run accident which totaled my car. The experienc else has to have. I had purchased a new Hyundai Elantra two months ago and was involved in a hit and run accident which totaled my car. The experience I had at Pride Hyundai of Seekonk, more specifically with Caitlin Upson, led me right back to them. Caitlin was very professional, knowledgeable, and courteous. She took the time to know exactly what my needs were and made sure that I was comfortable with the purchase I was about to make. When I left the dealership, I felt educated on my vehicle, service warranty and every feature of my new car. I also worked closely with Courtney in the finance department. She was able to get me into a new vehicle before my insurance claim was even completely settled. I cannot express my gratitude enough for all the hard work and the effort that Courtney put into getting me into another new Elantra. She went above and beyond anything I could have ever expected to ensure I was able to get into a new vehicle as soon as possible. Caitlin and Courtney made me feel important and treated me like family. Caitlin's warm and friendly personality and Courtney's caring, yet fun, personality have made me a loyal Pride Hyundai of Seekonk customer. I would recommend this dealership to anyone looking for a new or used car that wants to be treated like family. Thank you Caitlin and Courtney for all you have done for me! More

We were greeted even before entering and we felt welcome and comfortable. My husband and I were looking to trade our 2005 Toyota for something a little newer and we walked out with a brand new 2013 Elantra and comfortable. My husband and I were looking to trade our 2005 Toyota for something a little newer and we walked out with a brand new 2013 Elantra with 66 miles on it!!! Sue our sales rep was fantastic and went above and beyond her duties!! Courtney in the business office was fabulous in putting our deal together! All and all I have found my new dealership for years to come! I have already recommended Pride Hyundai to 2 family members and 1 friend...Make sure you ask for Susan D. to help you find your next car!!! More