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Pride Hyundai of Seekonk

Seekonk, MA

4.5
2,183 Reviews

11 Taunton Avenue

Seekonk, MA

02771

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2,183 Reviews of Pride Hyundai of Seekonk

August 28, 2023

After waiting a full hour on a recall, I was handed and signed for a Car Club in it's unopened package and was told to put it on the steering wheel. SERIOUSLY, a full freaking hour for an item transaction More

by JFMICHALSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get the names
Aug 29, 2023 -

Pride Hyundai of Seekonk responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roger Paim Service Manager

August 24, 2023

Hyundai Service did a great job (as always)! Everyone was courteous and professional. They take the time to explain all the details. More

by Mary Frances Hanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
Aug 25, 2023 -

Pride Hyundai of Seekonk responded

Thank you, Mary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pride Hyundai of Seekonk, we look forward to having you as one of our valued customers for many more years to come! Roger Paim Service Manager

August 24, 2023

Cameron worked hard to get us the car we wanted at the time we needed. Great communication and problem solving! More

by molly7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Rahmani, Ari Brooks
Aug 25, 2023 -

Pride Hyundai of Seekonk responded

Thank you so much for your wonderful review! We are thrilled that Cameron had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Pride Hyundai of Seekonk! Rob Kassam General Manager

August 22, 2023

Adam Petricone was new to Pride Hyundai but did his absolute best to give us a efficient and pleasant experience. More

by joanne.kaplan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ari Brooks
Aug 23, 2023 -

Pride Hyundai of Seekonk responded

Thanks for sharing about your experience with Adam here at Pride Hyundai of Seekonk. We appreciate your business, Joanne, and hope to see you again soon! Rob Kassam General Manager

August 21, 2023

Very disappointing. Never would call me back. Had to call after a week to find out about part for transmission. They couldnt find a part number so It was never ordere More

by mickind1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to.
Aug 25, 2023 -

Pride Hyundai of Seekonk responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Roger Paim Service Manager

August 18, 2023

Easy to deal with. Damon did an excellent job going all the features of the vehicle. More

by bsibilia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Brooks, Damon Dambrosio
Aug 21, 2023 -

Pride Hyundai of Seekonk responded

We are very happy to have provided you with such a positive experience! Damon and our team sincerely value your business and look forward to your next visit. Rob Kassam General Manager

August 17, 2023

Disappointed in Cesar not getting back to me on warranty issue concerning split in driver seat/ asked Maggie to check on today. Have not heard anything yet More

by tbgrsf
Recommend Dealer
Yes
Employees Worked With
Chris Baty
Aug 21, 2023 -

Pride Hyundai of Seekonk responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Roger Paim Service Manager

August 16, 2023

i spent 4 hours for and oil change and security update and they didnt even fix my original turn signal issue from the last time they said they fixed it.also they never even came in the waiting room to kee More

by dannycan1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Baty
Aug 20, 2023 -

Pride Hyundai of Seekonk responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Roger Paim Service Manager

August 14, 2023

The repair work took longer than expected but not excessively long. The service personnel with courteous and professional. More

by mraffa10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
Aug 15, 2023 -

Pride Hyundai of Seekonk responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Paim Service Manager

August 14, 2023

don't lie to people. I was told Oh, only about another 10 minutes or so. This was about 12:30 pm - 12:40 came and went and I didn't get my car back until almost 1:30 pm More

by GEISME777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baty
Aug 14, 2023 -

Pride Hyundai of Seekonk responded

Our goal is to make sure everyone who walks through the door leaves happy so we apologize for the extended wait. Thank you for choosing Pride Hyundai of Seekonk! Roger Paim Service Manager

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