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Pride Hyundai of Seekonk

Seekonk, MA

4.4
2,184 Reviews
Call Dealership (508) 336-7880
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11 Taunton Avenue

Seekonk, MA

02771

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2,184 Reviews of Pride Hyundai of Seekonk

March 30, 2016

I love Pride! Amazing experience will recommend Andy and the staff at pride to any one who needs a new or used car! Huge inventory and nice selection thanks guys ag More

by paulroliveira16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Oldmixon, Andy Luna, David Rosendhal
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March 28, 2016

Excellent Service After 11 years driving the same car it was time to purchase something new. Pride Hyundai was on the top of the list to visit. My overall expereice wa More

by ames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Silveira Sr
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March 24, 2016

Working with Obi Obi was the most helpful sales person I've ever worked with! He never made me feel pressured and worked with me in every way possible! More

by chathaway_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rosendhal, Obi Onwuakor
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March 24, 2016

"Customer once again and Loving my new Car!!!""" I've been a customer of Pride Hyundai of Seekonk for the past 20 something years I have had bad and goods service and was really thinking of walking a More

by HMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Silveira Sr
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March 24, 2016

Sleazy Arrogant Nasty person, No self respecting honest Dealer Principal that at least wanted to "pretended" to care about their customers would never allow this man More

by bgaresr.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Oldmixon
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Apr 06, 2016 -

Pride Hyundai of Seekonk responded

Dear Mr. Gare, First and foremost, I want to apologize that you were anything less than satisfied with your visit at our dealership. Even if a customer walks away without purchasing a vehicle we always want them to feel as though their experience was enjoyable. So I apologize that your experience left you dissatisfied. Your review concerned me deeply because I would never want anyone to be treated rudely or disrespectfully, not my employees and certainly not my customers. It is at the core of our business philosophy that every customer be treated as we would treat our own mother and father so I don’t take it lightly if an employee is rude to a customer. As such I personally researched this matter and here’s what I found. On Friday 3/18 at 10:23am you sent an email inquiry through our website regarding the Sonata Limited 2.0 Turbo and in your email you asked how flexible the price was because you wanted to pay $16,500 for it. That was $2,000 less than our online price of $18,493 At 10:54am that same day, our Business Development Center responded to you via email that the prices online were pretty aggressive but that you could certainly come in and negotiate although he wasn’t quite sure if you could get it at that price. At 11:39am that day you responded that you were helping a relative because you worked at dealers for 30 years and that your relatives would be in the following day to look at the car and that you may join them. On Saturday 3/19 at 12:39pm you visited our showroom with your relatives and spoke with Ben regarding the Sonata Limited 2.0 Turbo and told him you wanted to pay $16,500 for it. Ben explained that our prices are very aggressive and that although there was a little room in the price we would only be able to move hundreds not thousands of dollars. You informed Ben that you worked for dealerships for 30 years and you knew how this worked and that there was a lot of room in used cars. Ben explained to you that although that is how it may have been years ago the internet has made used cars much more aggressively priced and profit margins are no longer what they used to be. Ben’s manager, Bill also spoke with you and attempted to explain how we price our preowned cars. I apologize if you feel as though he was rude to you, I certainly take customer satisfaction and the manner in which my staff interacts with my customers very seriously. We have surveillance cameras in the showroom and I reviewed the tape to determine what happened. The tape, however, did not show Bill acting rudely in the manner you described so I can only assume that you may have perceived things differently because you were upset we were not able to sell your relative the car at $2,000 below our asking price. You see Mr. Gare, part of our promise to our customers is that we offer a quality vehicle at a great price and we use technology to scour the internet to see what similar vehicles are selling for at other retail establishments. This particular vehicle was the only vehicle in a 200 mile radius with low miles (8,700) with all the options listed and we priced it aggressively and lower than the other vehicles. The next closest vehicle had over 20,000 miles and was slightly more money than our vehicle, everything else had over 30,000 miles on it. In fact, right now there is no other vehicle out there similar to ours. There is only 1 other vehicle that comes close in similarity to ours and it is a 2015 Sonata Limited 2.0 Turbo with slightly less miles at 4,494 and it is listed for $26,988 over $8,000 more than ours. Because our vehicle was so aggressively priced and there was nothing else exactly like it on the market it sold 5 days after you came in at the internet price. I certainly understand your desire to help ensure your relatives get a great deal especially since you’ve worked in the parts department at dealerships for over 30 years. It is certainly noble of you to do that for your relatives. I know your relatives really wanted this vehicle and it was being offered at a great price; it’s unfortunate it didn’t work out but I am sure you will help them find another vehicle they will love even more at a price they would like to pay. I wish nothing but the best to you and your relatives! Sincerely, Lisa Anjos Pariseault Pride Hyundai of Seekonk 11 Taunton Ave Seekonk, MA 02771

March 21, 2016

Dealership I have had the best experience with my sales rep Maggi Cedano and my experience with the service dept was equally good. She explained everything on m More

by mimially1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggi Cedano
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March 17, 2016

2013 VW Passat Purchase My husband and I had a great experience with our used car purchase at Pride. Ben was our salesperson and he was great. The entire experience was fri More

by Jennifer Costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rosendhal, Ben Albritton
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March 17, 2016

2016 Tucson I was happy to finally have my new Tucson. The price was not as low as I had anticipated but the employee that I worked with was great and I am glad w More

by kegonsalves19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggi Cedano
Report | Print
March 14, 2016

2017 Elantra Lease I arrived to Pride Hyundai with my 2013 Elantra lease that had 6 months remaining. The 2017 Elantra is hard to resist, so it sort of sells itself. But More

by jknowles207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Luna
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March 14, 2016

Certified Vehicle Purchase The staff at Pride Hyundai made every effort to make me feel valued as a customer. I feel I got an excellent vehicle at a fair price. More

by Tuscon12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric ? Dave, Andy Luna
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