Pride Hyundai of Seekonk

very friendly, and met all expectations . check over our vehicle and recommended services that we didnt see when we brougt our vehicle in. car is safe and good to go . check over our vehicle and recommended services that we didnt see when we brougt our vehicle in. car is safe and good to go More

Excellent My service appointment was excellent. Wendell arranged for a ride to Marshall's Plaza then called to arrange my pickup. Driver was very nice. My car w My service appointment was excellent. Wendell arranged for a ride to Marshall's Plaza then called to arrange my pickup. Driver was very nice. My car was thoroughly washed and dried. Superb job done. I was extremely pleased with my service. More

Unpleasant experience It took me a while to decide if I should give this place a 1 star or 5 stars. I had a 5 stars service from Billy (sales consultant), Aaron (sales cons It took me a while to decide if I should give this place a 1 star or 5 stars. I had a 5 stars service from Billy (sales consultant), Aaron (sales consultant) and Tim (Internet sales manager). But I had a very unpleasant interaction with the Finance Manager. I believe his name is Mike. I was in the market for an electric car. After I narrowed my decision to a Kona Electric. I reached out to several Hyundai dealerships to see which one would give me a good deal. Pride Hyundai was very responsive (Tim). So, I decided to stop by their office to see if I could close the deal. Once in the office, I requested a summary of their offer in writing. I didn’t want any surprises: fees I didn’t know. So, they gave me a written offer. The offer had the price we talked about by email, plus all their fees, and a $1500 discount. So, I said: “let’s do it!”. Me and the sales manager signed the offer. I waited on Billy’s desk for several minutes until they took me to the Finance Manager’s office. Before I started signing all the papers, the Finance Manager is trying to sell me an extended warranty at a very expensive price. I was not interested so I politely declined. He said: “Let me see if I can give you a good deal”. He made some changes in the computer then he gave me a lower price. So, I am thinking: this guy wanted to screw me over with a high price first. But, since I didn’t take the bait, he is now pretending to be nice and give me a discount. Well, I declined the lower price too. After my second declined, he started with his manipulative sales tactics. He tried to make me feel bad I was making a bad decision. I am not being smart, etc. I was polite. So, I said “No, thanks”. He raised his eyebrows and started preparing the whole paperwork. I started signing the paperwork and I realized he was not putting the $1500 discount from written offer, which by the way, I have a copy of it. So, I made him aware. He checked the offer and he agreed to grant the discount. He started a new set of paperwork and I signed them all. The final step was me going the bank to get the down payment. While I was in the bank they call me and they said they made a mistake. The $1500 shouldn’t be there. I was: WHAT?!. I was very disappointed. I thought I was getting a good deal and I wasn’t. I came back and Billy was very apologetic. He said he was sorry for the mistake. I requested to talk to the General Manager. But, he wasn’t available at the moment. The Finance Manager was walking by and he told me “they deal was without the $1500, period”. I tried to make my point that I have a signed offer and he repeated: “they deal was without the $1500” with a louder voice. While I am still digesting that the offer was without the $1500, I tried to negotiate other options. Then, he raised his voice and said: “I am losing my patience, the deal is without the $1500 dollars”. He was mad. He had a face he was ready to punch me. I was shocked. Well, that didn’t finish there. He started with his manipulative techniques again. He said: “Who does that?, You are like people when they get $5 extra in change and you don’t say anything”. I am even more shocked. So, I said: “Seriously?” He said: “Yes, seriously” and he kept going. He started repeating himself until he reached my limit. I said: “I am backing out of the deal because of your comments”. So, he stopped. He left while still saying stuff. What an unpleasant event, isn’t it? I believe the Finance Manager sucks at his job. If you part of your job is dealing with people, I believe you need to like people. Otherwise, find another job. Now, is this the way this dealership works: the good cop bad cop? I really don’t know. I am not a lawyer. But I am pretty sure I could have fought for the $1500 they agreed on legally. Anyways, if you decide to go with this dealership and want to avoid an event like mine, ask your sales consultant to do the finance part with Aaron. He was great! More

Excellent service!! I love having my car serviced here - the customer service so friendly, informative and will recommend services that I should have for the upkeep of my I love having my car serviced here - the customer service so friendly, informative and will recommend services that I should have for the upkeep of my Accent. More

Great experience Had a great experience with pride Hyundai! The sales person Roy was excellent. Everything he promised he delivered! Everybody there is great to deal Had a great experience with pride Hyundai! The sales person Roy was excellent. Everything he promised he delivered! Everybody there is great to deal with. More

Timely and thourough The staff in service is extremely helpful, friendly and professional. Never pushy when I have my car serviced there. Trustworthy - which says a lot! The staff in service is extremely helpful, friendly and professional. Never pushy when I have my car serviced there. Trustworthy - which says a lot! Thank you PRIDE!!! More

Quality Service Department The service dept. staff are always friendly and willing to listen to any issues. Your vehicle repairs and routine service needs are always done on a t The service dept. staff are always friendly and willing to listen to any issues. Your vehicle repairs and routine service needs are always done on a timely basis. We always feel confident going there. More

Curteous, welcoming and, informative As title says, the lady who worked with me,was not pushy but, suggested work that needed to be done was friendly, helpful and my presence was acknowle As title says, the lady who worked with me,was not pushy but, suggested work that needed to be done was friendly, helpful and my presence was acknowledged as a regular customer by those behind the desk. More

very friendly Tony is good helps me with whatever I need very friendly Tony is good helps me whenever I need it. I brought my two cars from pride and very happy service is good when I need it very friendly Tony is good helps me whenever I need it. I brought my two cars from pride and very happy service is good when I need it More

Buyer beware Purchased used car and I have had to bring it back with multiple issues. I don’t think the car was ever inspected before sale. Purchased used car and I have had to bring it back with multiple issues. I don’t think the car was ever inspected before sale. More