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Pride Hyundai of Seekonk

Seekonk, MA

4.4
2,185 Reviews

11 Taunton Avenue

Seekonk, MA

02771

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2,185 Reviews of Pride Hyundai of Seekonk

December 30, 2019

Bought a new car Everyone at Pride was helpful, knowledgeable and no pressure. Ask for Cameron if buying, great guy! I'll send all my family and friends to Pride. And More

by casivo621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fernandes, Stacy Reposa, Cameron Rahmani, Wendell Jordan
December 30, 2019

$150 oil change Went in for an oil change. They tried to get me to pay $70 for brake cleaning which is complete BS. I did agree to get my cabin and engine air filters More

by LSANDRE2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggi Cedano
Dec 31, 2019 -

Pride Hyundai of Seekonk responded

We're so sorry you were dissatisfied with your recent service visit. It's certainly always our intent to have every customer leave happy. With customers trying to get their vehicles serviced during the holiday break, we were pretty busy that Saturday you came in but we tried to accommodate you as quickly as possible even though you did not have an appointment. The maintenance items that were presented to you are certainly your choice to have done, you are under no obligation. Some customers see the value in maintaining their vehicle to prevent costly repairs further down the road and others don't, either way it is our job to advise on ways to maintain and keep your vehicle running smoothly. It is 100% your choice as to whether or not you want to have them done. As for the brake cleaning service, that is a maintenance that helps to extend the life of your brake pads so that you do not have to replace them as often. Over time the brake pads ride on the caliber bridge and as the bridge builds up rust the pads cannot slide smoothly causing them to need to be replaced sooner than later. The brake cleaning service removes all that rust from the caliber bridge and grease is applied to allow the pads to again slide smoothly allowing them to work as designed and prolong their life expectancy. As for the filter charges, we price shop our services and are actually cheaper in both filters than other service stations but again, you are under no obligation to have those done with us. We want to make sure we properly advise you of your needs but it is your choice as to where you decide to have those services performed. We are saddened to hear you will not be returning to us, but we wish you all the best with your vehicle in the future. Sincerely, The Pride Hyundai Service Team

December 30, 2019

Best place for service Service is always good here. They are very Timely and I love the free car washes and vacuum service at the end.. I would highly recommend Pride. More

by JOHNSINIBALDI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Jordan, Maggie Azevedo
December 26, 2019

Fantastic Service was done fast and efficient. Tony explained to me what my recall was about., also had a few recomadations and I left with a shiny clean car More

by Mcbakerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fernandes
December 24, 2019

my recent "oil change" Very efficient and pleasant service desk personnel. Kept me informed of problems and very pretty accurate on time needed to complete service. A good More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember any names. pictures would be helpful, Tony Fernandes, Jackie Ellis, Wendell Jordan, Maggie Azevedo
December 24, 2019

Xmas gifts I saw on FB that Xmas gifts were given out if you bought a car. I did not receive any gift. I just got my car last week. ???? More

by maria35
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn, Douglas Knight Jr
December 24, 2019

Quick and easy The whole process was painless, everything was straight forward and services was great! Angel Concepcion was awesome! They even took care of my rental More

by anars9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel L Concepcion, Wendell Jordan
December 24, 2019

Great experience Staff is knowledgeable, helpful and courteous. Walked me through all the options making it a painless and positive experience. Sales rep was very ex More

by pingleyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Roy Silveira Sr
December 23, 2019

Sonata Service was great but very expensive...compared to other places that I’ve been to. Tires were $100 more at Hyundai compared to Town Fair Tires for the More

by ERICAJPERRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Jordan
December 23, 2019

Helpful, friendly,no pressure. I originally brought my wife's car (2012 Hyundai Elantra) in to have the front end looked at. While it was in the service department I headed for the More

by dremy2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Silveira Sr, Wendell Jordan, Dana Dennis
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