Price Honda

Fantastic Purchase Experience August 9, 2016 My wife and I just purchased a pre-owned 2013 Honda Pilot from Price Honda. I am not sure which we were most impressed with, the hi August 9, 2016 My wife and I just purchased a pre-owned 2013 Honda Pilot from Price Honda. I am not sure which we were most impressed with, the high quality, smooth & quiet riding Pilot, or the fantastic personal service we received. We were interested in the Pilot and asked to discuss the vehicle further with a very personable sales person we had purchased from in the past, Dwayne Stevens. I won’t include all the details of our experience working with him, but were once again impressed by his professionalism, knowledge of all the vehicles we considered, and the high level of comfort we felt as he answered all our questions and provided further insight into our decision making. During some of the few down times throughout the purchasing process, Mr. Stevens assisted us in addressing some actions we needed to take with two of the other Hondas we previously purchased at Price. It was evident that he was well respected at the dealership and had an excellent rapport with all of the other staff we had the opportunity to meet. Because our “new” Pilot is so road worthy and ideal for our needs, it may be a little while before we meet Mr. Stevens to purchase another vehicle, but we will be recommending his service and Price Honda to everyone we know who is looking for a reliable vehicle and the best experience possible for their next purchase. Thank you Price Honda and thank you Dwayne Stevens for the professional and positive service you provided. Mike and Pam Williams Magnolia, Delaware More

Outstanding! My wife Romaine and I thoroughly enjoyed working with Roland DeVries. He was a gentleman and kept his word. We would probably purchase another Honda My wife Romaine and I thoroughly enjoyed working with Roland DeVries. He was a gentleman and kept his word. We would probably purchase another Honda from him. More

Excellent buying experience. I've purchased my last three hondas here over the past three years. Colleen was very helpful, knowledgeable, and made me feel very comfortable. Thank you for another smooth three hondas here over the past three years. Colleen was very helpful, knowledgeable, and made me feel very comfortable. Thank you for another smooth transaction! More

I own a Honda Civic Hybrid 2012 with about 46,000+ miles and it was due for service. Colleen Consalo gave us exceptional service and attention. I had a friend following me over to drop the car off. I and it was due for service. Colleen Consalo gave us exceptional service and attention. I had a friend following me over to drop the car off. I knew my neighbor had very limited time to wait for me because of their own appointment up in Dover. I had been told by another employee over the phone that if I came in early to drop the car off, I would need to wait until someone could check me in and they couldn't say how long that would be. My husband called Ms. Consalo. I hoped that most of my information was already in the computer and the service department could streamline my check in. Colleen offered to have everything ready when I arrived, and I really appreciated this efficiency so that my neighbor was not inconvenienced or late for her appointment. My car was ready at least an hour before I had expected it, and Colleen even had it washed for us as a special bonus. Colleen was so professional and was careful to advise me about the tire wear so that I could be considering replacements tires this fall. I thought we may have a warranty for the current tires that we had purchased elsewhere, so I wanted to check this out before making my decision. Colleen stated that the service department was very competitive with their prices for new tires and they would try to match or beat any tire prices if they could. Based on her offer, I will certainly give Price Honda a chance to help us with our tire choices before making a decision. Ms. Consalo is a tremendous Ambassador for Honda and we will ask for her assistance each time we come for service for either our Honda or Acura vehicles. I rate her 100% plus!! Sonny & Ann Sheapp, Camden, DE More

Very customer oriented and friendly--explains what is being done in detail and follows up....best Honda dealership for service on the eastern DE/MD eastern shore! (and I have visited 3--Price Honda is th being done in detail and follows up....best Honda dealership for service on the eastern DE/MD eastern shore! (and I have visited 3--Price Honda is the one to go to even though it is a longer drive for me!) (FYI: Speaking to service only b/c I already owned the car when I moved here.) More

I had an emergency service need. These guys were awesome. didn't try and sell me something I didn't need. Angie was great to deal with! didn't try and sell me something I didn't need. Angie was great to deal with! More

I don't understand the reviews here. I have purchased 4 cars from this dealer, a 2005 Odyssey, a 2010 Civic, a 2011 Pilot, and a 2012 Odyssey. Brad has been my sales person for all of the vehicles and he h cars from this dealer, a 2005 Odyssey, a 2010 Civic, a 2011 Pilot, and a 2012 Odyssey. Brad has been my sales person for all of the vehicles and he has been nothing but courteous and friendly. He has been very helpful even several months after the purchase of my vehicles. The staff is always friendly and helpful. I personally like the no haggle what you see is what you get. I have had all of my vehicles serviced at Price Honda without any issues. When I purchased the 2012 Odyssey the Rubber Floor Mats were not scheduled to come in until after a long trip. Steve in Accessories allowed us to take the mats from a vehicle in the show room (The mats we purchased were scheduled to come in the day after we left). Joe from the finance department worked with Honda to retrieve any money I had left over from unused warranty time . I have found them to be a great place to purchase my vehicles from and will continue to do so. More

I have never dealt with a company that was so unprofessional. They have complete disregard for their customers and I am shocked that Honda and Acura would allow their names to be associated with unprofessional. They have complete disregard for their customers and I am shocked that Honda and Acura would allow their names to be associated with Price. I hope that no other person has to deal with their arrogance. More

Aweful dealership. Will never buy from again and have told all my friends and family to go buy in MD. For the best price and customer service. Did not return on my phonecall to make a deal. Tried to told all my friends and family to go buy in MD. For the best price and customer service. Did not return on my phonecall to make a deal. Tried to tell me that my trade in condition was link to the market demand for the vehicle. What a joke ! Its the condition of the vehicle: Looks new and is in excellent mechanical condition. Has never had any paint or bodywork, does not need reconditioning and is free of rust. The engine compartment is clean and free of fluid leaks. The body and interior are free of wear or visible defects. Clean title history and will pass a safety and smog inspection. Complete and verifiable service records.. Just rude, cocky....tired of these dealers. Also don't buy into their no hassle price negotiation belief. They where quoating me $1,500 more than other dealers. And they will not negotiate. Also they where reluctant to reduce even for returning loyal customers. Lets make a deal can you locate a vehicle with the options and color we want and they ignored and told us we have so an so coming in do you like them. I was like do you listen to what the customers want? USELESS More

Took my honda accord in for a routine oil change. The mechanic striped the oil pan nut and then tried to cover it up. The service mgr told me he tried to fix it but the mechanic must have been in a hurr mechanic striped the oil pan nut and then tried to cover it up. The service mgr told me he tried to fix it but the mechanic must have been in a hurry and striped it. He indicated those things happen especially if the oil is changed frequently. He then told me I could live with the drip of oil or replace the oil pan at my expense and handed me an estimate for $345 to replace it if I wanted to. I immediately took the car to another Honda dealer and they documented that the nut was stripd nd replaced the oil pan. I then complained to the better business bureau and the ttorney generals office and Price Honda agreed to reimburse men the $345 I paid to have the oil pan replaced. Would not recommend this service to anyone. More