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Preston Chrysler Dodge Jeep Ram of Dover
Dover, DE
167 Reviews
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167 Reviews of Preston Chrysler Dodge Jeep Ram of Dover
December 05, 2021
Purchased a new 2022 Jeep this weekend. The experience went smoothly. Salesman and Staff very friendly. Salesman took the time to go over so many of the features of the vehicle, couldn’t have asked for went smoothly. Salesman and Staff very friendly. Salesman took the time to go over so many of the features of the vehicle, couldn’t have asked for a better experience!!! More
by Lisa
Employees Worked With
Jim
December 01, 2021
Great Service and Sales Department.Nice, Honest and Great Service and Sales Department. Nice, Honest and Homesy People. Very Pleasant to talk too. Bought two vehicles so far. Probably more in the Futur Great Service and Sales Department. Nice, Honest and Homesy People. Very Pleasant to talk too. Bought two vehicles so far. Probably more in the Future. More
by Daytona
Employees Worked With
I Don't Remember.
November 29, 2021
New 2021 Wrangler. Conner was great getting me started. Mark picked up the ball and ran with it for a touchdown. Two great and helpful guys. "Mr. Holden" knew they had the sale, they had my deposit, passe Mark picked up the ball and ran with it for a touchdown. Two great and helpful guys. "Mr. Holden" knew they had the sale, they had my deposit, passed their credit check, they knew it was what I was looking for, and driving 2 hours each way to pick it up. I don't know why someone felt the need to "send in the heavy" - Louis to pressure me to be there in short order before I had my insurance payment that was coming if a few days or he'd sell this Jeep. Guess some old sales habits don't go away, even with the car shortage we're in now and having a guaranteed sale. That was the only negative, (and the loss of a star). Pick up day went smoothly with Mark. Everyone that was there that day was happy, helpful, pleasant, and we enjoyed our time there. Mark followed up to be sure we got home safely and everything was going well. Shari - Pottstown PA More
by jeepy00_2000
Employees Worked With
Conner, Mark and the wonderful ladies holding down the frontend.
November 27, 2021
Went in for service to have new battery installed. Front desk personnel were polite, courteous, professional and very knowledgeable. Service Manager Jason broke from his lunch break to get me in early and desk personnel were polite, courteous, professional and very knowledgeable. Service Manager Jason broke from his lunch break to get me in early and took care of getting the battery replaced a quickly as possible. Have done business with Holden for 30 years and always highly recommend them. Jason is great and always helpful. Thanks...... More
by msmithd8769
Employees Worked With
Jason
November 24, 2021
Have been very happy with this dealership but last time there, not so much. Wanted info on ordering new Ram but was basically told to not bother because of shortage of vehicles and difficulty with getting there, not so much. Wanted info on ordering new Ram but was basically told to not bother because of shortage of vehicles and difficulty with getting them in. Wanted some basic ideas on models etc but salesman was reluctant to delve into it for me. I was told to check back in Spring! This was not very encouraging! More
by jcfitz12
Employees Worked With
Harry
October 11, 2021
My service was on time and Skip provided excellent feedback on what was completed. I have been using Holden on all my keeps. feedback on what was completed. I have been using Holden on all my keeps. More
by rzaikowski
Employees Worked With
Skip was knowledgeable, courteous and professional in signing me in for service.
October 11, 2021
I was not there personally, my husband took the car in for me. We both are very happy with the continuing service from Holden Dodge. they are kind and curteous and most importantly they get the job done for me. We both are very happy with the continuing service from Holden Dodge. they are kind and curteous and most importantly they get the job done right the first time. We will continue to use Holden More
by celticdogs
Employees Worked With
Ben
October 11, 2021
I called to get appointment for oil change and easily made one. The oil change was quick and service guys were very helpful. Thanks and I will keep getting it serviced there. made one. The oil change was quick and service guys were very helpful. Thanks and I will keep getting it serviced there. More
by jckbiker
Employees Worked With
Don't remember names
October 06, 2021
I took my dad's van to have the slipping transmission checked and I asked the man behind the counter if the work would be covered under the Power train warranty and he told me that it was still covered checked and I asked the man behind the counter if the work would be covered under the Power train warranty and he told me that it was still covered for another 7 months. See that the work was covered under warranty I agreed to have them put the van on the computer because the cost of $ 99.99 was covered. When I was called and told the work was done and nothing was found wrong so I could come pickup my van. When I got there I was told that they didn't find anything wrong and that I had to pay $ 99.99 for the cost of the computer analysis. I reminded them that it was still under extened warranty but they argued that it wasn't under warranty. After covid sickness in my family were taken care of I called Holden. Dodge and talked to the service manager Jason Morris and we both argued about whether or not the the computer analysis was covered under the extended warranty or not. I told him that if I had been informed that there wasn't a extened warranty that I wouldn't have had them do the work. He told me that none of his people would have told me that it was covered if it wasn't covered. The service manager Jason Morris hung on me. My advice to everyone, GO TO ANY OTHER CAR DEALERSHIP BEFORE EVEN THINKING ABOUT SEEKING ASSISTANCE AT HOLDEN DODGE IN DOVER DELAWARE. More
by Randy
Employees Worked With
Jason Holden, other service staff
