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Prestige Subaru

Asheville, NC

4.6
106 Reviews

585 Tunnel Rd

Asheville, NC

28805

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106 Reviews of Prestige Subaru

February 09, 2021

My 2017 Subaru Forester was totaled and my insurance company paid for a brand new 2021 Forester. I had already been in touch with a salesman recommended by a friend who was helping me look for a used fo More

by Lucy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sean Fitzpatrick
Feb 12, 2021 -

Prestige Subaru responded

Thank you so much for selecting us & taking the time to share the great experience. Sorry to hear the reason for the replacement but glad you are in a new & safe Forester.

January 28, 2021

This my 3rd Forester, the 2nd from Prestige. Jason Wicks made the process so easy, no pressure, just an easy going discussion about what I was looking for. More

by jim215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wicks
Jan 29, 2021 -

Prestige Subaru responded

We appreciate the kind words and appreciate you choosing us again!

June 18, 2020

Working with Prestige has been a pleasure. We started the process online and over email. This enabled us to spend limited time at the dealership and made for a more pleasant buying experience. More

by Wubino7
Recommend Dealer
Yes
Employees Worked With
Taylor Hagan
June 08, 2020

I had a recall on my car and dealership fixed the recall but my vent in the dash was broke when they returned the car, they didnt even try to fix it just put it back together and didnt say anything about i More

by unsatisfied
Recommend Dealer
No
Employees Worked With
dont know
Jun 10, 2020 -

Prestige Subaru responded

Our apologies that you weren't satisfied with your experience. Your review didn't have any specifics for us to research. Please contact our Service Manager with details so that we can review this matter. Jerry Hagan can be reached on 828-298-9600 x1318, he is great to work with.

January 09, 2020

This 2019 is our 3rd Subaru from Prestige and we are delighted. We return because our salesman Steve Bryson is thoroughly knowledgeable, a straight talker and makes buying a pleasant experience. More

by Charliepatricia
Recommend Dealer
Yes
Employees Worked With
Always Steve Bryson
May 19, 2019

New Forester Purchased Our car buying experience was amazing. We were helping a grandson purchase a new Subaru and the salesman, Eric, was thorough, friendly and more than More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, new car salesman and the finance gentleman.
October 18, 2018

This dealership will not even call you back purchase Just zero sales etiquette. even before you purchase the car they will not call you back. This goes for every level, from sales and parts and especiall More

by twilloo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abel, Deborah King, Robbie
Oct 22, 2018 -

Prestige Subaru responded

Good afternoon Terry, Our General Manager - Scott Wilbanks, has reached out several times in effort to assist but has not heard from you directly to discuss your concerns. We would ask at your convenience to please reach out to him at 828-298-9600 x1307. He is great to work with.

January 24, 2018

Great personal service The service Mgr. Jerry has gone above and beyond to take care of any problems with our Subaru. I feel well taken care of and the personal service has More

by Happy Subaru owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Service Mgr.
Jan 29, 2018 -

Prestige Subaru responded

We really appreciate you taking the time to share your experience. Thanks for choosing us!

Jan 30, 2018 -

Prestige Subaru responded

We really appreciate you taking the time to share your experience. Thanks for choosing us!

December 29, 2017

Great buying experience! My wife and I have just completed our second purchase at Prestige. From the first email reply from Maurice, to Sales Mgr Robby Clark actually coming O More

by Doc Stickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Clark, Maurice Austin
Jan 02, 2018 -

Prestige Subaru responded

Thank you so much for not only trusting us again but for taking the time to write the kind words. We really appreciate it. We hope you & your family had a great holiday.

December 27, 2017

On an identical Forester, they were $1200 higher than others This dealer is 5 minutes from my house in Asheville, so I REALLY wanted to buy my new car from them. I gave them every opportunity, explaining the di More

by alanknudsen
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Richardson
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