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Prestige Subaru

Asheville, NC

4.6
106 Reviews

585 Tunnel Rd

Asheville, NC

28805

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106 Reviews of Prestige Subaru

December 23, 2014

I took my old car for service and bought a new one No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. More

by roberto_lopez383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ramp
Feb 12, 2015 -

Prestige Subaru responded

Thanks for taking the time to write in, we really appreciate your business!

December 23, 2014

A great Subaru dealership with a great staff As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the si More

by DRHuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bryson
Feb 12, 2015 -

Prestige Subaru responded

Thank you very much Donald & Mariann for choosing us and for taking the time to write in. Steve is great to work with and we appreciate your kind comments.

November 10, 2014

No Charge for great service at Prestige Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not More

by bmatheos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Aldridge
Feb 12, 2015 -

Prestige Subaru responded

Thanks for the kind words, the Service department has some really good folks. Glad to hear they were able to help!

October 15, 2014

Didn't buy, but still found it a pleasant experience I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' More

by pabdreamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Worsham
Feb 12, 2015 -

Prestige Subaru responded

Thanks for writing in, we hope you are enjoying your new vehicle!

June 09, 2014

Went the extra mile They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and a More

by gpvanguard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Shockley and Tony Bruno
Feb 12, 2015 -

Prestige Subaru responded

We appreciate you writing and we absolutely would and constantly do go the extra mile for our clients. In this particular case we cannot take credit as your review is for another dealership, not us here in Asheville, North Carolina. Glad to hear you were taken care of and hope you enjoy your new vehicle!

April 25, 2014

Thanks for Saving Spring Break They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. More

by steppinout44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Aldredge Theresa Cartrett
Feb 12, 2015 -

Prestige Subaru responded

Glad to see we were able to get you up n running in little time. Hope the rest of your vacation went well. Thanks for writing in.

March 27, 2014

I was given Excellent service. My Subaru Outback had an engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts More

by BrendaMcDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed and Tracey worked with me. Also Jerry gave a great explanation of options and costs were explained in advance.
Feb 12, 2015 -

Prestige Subaru responded

Thank you Brenda, we really appreciate the kind words and your trust. Hope your Outback is still going strong. Anything we can do just let us know! Thanks for your business and continued trust.

June 18, 2013

Took our 5 speed brand new forester in for a funny drive train noise, they keep it for 24hrs and then tell me it's normal cvt noise... First, it's a 5 speed 2nd if it was normal then they would have told me More

by bigeschevy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracey
Feb 12, 2015 -

Prestige Subaru responded

We are sorry you did not have a good experience and would like the opportunity to work with you to correct it. When you can please reach out to our Service Manager, Jerry Hagan at 828-298-9600 x1318, he is phenomenal to work with and will assist in any way possible.

January 12, 2013

Paying for unnecessary servicing is a huge deterrent and that's what the folks at Prestige do. They cheat you. Anyone who goes there for servicing needs mental health intervention. More

by DoNotRecommend!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracey
Feb 12, 2015 -

Prestige Subaru responded

We are sorry you did not have a good experience and would like the opportunity to work with you to correct it. When you can please reach out to our Service Manager, Jerry Hagan at 828-298-9600 x1318, he is phenomenal to work with and will assist in any way possible.

December 09, 2011

Dealer is too small to have a broad selection. They will try to see you a car hat you do not even want with options you do not want or need simply because it is one they have in stock. Go to a bigger dealer More

by MtnDriver28721
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Hague
Feb 12, 2015 -

Prestige Subaru responded

Sorry to hear we did not have the selection available at the time. As of current date we have massive inventory and are the #1 volume Subaru Dealer in the entire South East. We would welcome you back to browse our selection.

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