Prestige Subaru
Asheville, NC
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106 Reviews of Prestige Subaru
I took my old car for service and bought a new one No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. More
A great Subaru dealership with a great staff As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the si As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the single finest dealership I have had the pleasure to be associated with. Almost without exception, this dealership is tops in all aspects, from the buying experience to service to parts and everything in between. Our sales consultant since 2010 has been Steve Bryson, an outstanding and knowledgeable automotive specialist who is not only personable and professional, but one who has gone above and beyond what is expected of a sales person. Steve is a friendly, polite and courteous professional automotive specialist who epitomizes what a professional automotive sales consultant should be. Steve Bryson is not only a valuable asset to Prestige Subaru but to Subaru of America and Subaru worldwide. Donald R. (and Mariann J.) Huston More
No Charge for great service at Prestige Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not been there before. I got good advice on how to proceed and offered future help if needed. More
Didn't buy, but still found it a pleasant experience I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' (I tried two) features. Just decided that I liked a different make car better. More
Went the extra mile They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and a They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and assisted me to unravel another dealer's failure to follow through. I thought that a deal with a different dealership had fallen through because my credit card apparently had a security block on it. I took care of the block, but the sizeable charge still did not go through according to the dealership. Unbeknownst to me, apparently the charge had gone through. However, I only found out when my credit card that I used for the deposit was declined for a small $20.00 charge. The sales manager, Tony Bruno, first agreed to match the "almost too good to be true" deal, but finally improved it even though I had no expectation that he would do so. His sales associate, Caleb Shockley was very courteous and was knowledgeable in the questions I asked. More
Thanks for Saving Spring Break They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. More
I was given Excellent service. My Subaru Outback had an engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts were on hand within one day and I am pleased with the results. I would trust no one else to work on my Subaru. I have bought 2 Subarus from this dealership and have known them for 15 years. They have earned my trust. People always beat up on car dealers, but I can speak for myself and say that they stand behind their work and you can trust them, too. More
Took our 5 speed brand new forester in for a funny drive train noise, they keep it for 24hrs and then tell me it's normal cvt noise... First, it's a 5 speed 2nd if it was normal then they would have told me train noise, they keep it for 24hrs and then tell me it's normal cvt noise... First, it's a 5 speed 2nd if it was normal then they would have told me that in the beginning cause they would have known about it. My 2nd complaint is I took our crosstrek I. 2 weeks prior for oil change, get home and just happend to smell oil so I look and they had left my drain plug loose... I'm done with them More
Paying for unnecessary servicing is a huge deterrent and that's what the folks at Prestige do. They cheat you. Anyone who goes there for servicing needs mental health intervention. that's what the folks at Prestige do. They cheat you. Anyone who goes there for servicing needs mental health intervention. More
Dealer is too small to have a broad selection. They will try to see you a car hat you do not even want with options you do not want or need simply because it is one they have in stock. Go to a bigger dealer try to see you a car hat you do not even want with options you do not want or need simply because it is one they have in stock. Go to a bigger dealer in a larger city and you will get what you want and at a better price. This is not the dealership for that. More