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Premier Subaru

Branford, CT

4.8
3,031 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 3,031 reviews

June 12, 2024

Excellent customer service at Premier! Felt like part of the family from the minute I walked in the door. They did everything they could to make sure I was happy with my purchase. Highly r More

by lauren.m.edwards84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Premier Subaru responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2024

Premier has always been a great experience and this time was no different. Purchasing my new car was easy, the price was fair, and everyone was happy to help! More

by Cstreeto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Premier Subaru responded

Thank you, we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

I really enjoyed the whole experience of leasing a car through Premier. My sales person Matt was outstanding in his professionalism and friendliness. I wouldn’t hesitate to Recommend this dealership to an More

by fradamski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Premier Subaru responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2024

Our experience at Branford Premier Subaru has been excellent. Honestly, this was a very different experience than what we are used to. There’s a defense mechanism you develop over time with car deale More

by michellebriggs63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Pearlstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor Carrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Premier Subaru responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 08, 2024

Nice welcoming employees the salesman Michal was very knowledgeable and know almost as much as me about the vehicle the buying process did not take long More

by Cherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Premier Subaru responded

Cherry, thank you so much for your high rating! Thank you, and have a fantastic day!

June 06, 2024

I would actually rate the service with Zero Stars because my car received Zero Service. Five hours after dropping off my vehicle (for 90K mile service) I was informed that no work had been performed and no More

by Mike Kandis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Santoli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Santoli
Jun 06, 2024 -

Premier Subaru responded

Dear Mr. Kandis/ We sent you an email last night and our service team did try to contact you today but, you hung up the phone. We did our best to provide you with a complimentary loaner car yesterday too. I apologize that our service group was so backed up yesterday that we were unable to get to your vehicle. While we have one of the largest service departments for Subaru in Connecticut - this does happen on occasion with we have other vehicles in the shop that involve unexpected complexities. We have the most trained Subaru technicians of any dealer in Connecticut - and, I do apologize. We emphasize with the inconvenience and, would like to assist you to have this work done. We are the only Subaru dealership that owns a flat bed and, we would be happy to come to your home or place of work and leave you a loaner and pick up your vehicle for service - at no charge. We will also be happy to provide you with a 10% off coupon and provide you with a subsequent oil change at no additional charge. We understand that it can be frustrating and, ask for your understanding as sometimes the work flow - and, the corresponding complexity of the work in the shop - can be a challenge. We continue to hire and train the best in the business - but, this takes time. Robert J Alvine, President

June 05, 2024

Had a great experience with Matt at Premier Subaru, everyone was kind and extremely helpful. More

by schuylargiwa
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Pearlstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Basciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Seem to be up front with customers Always available to answer questions In the past the service has been very good and availability is quick More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Hassle and pressure free experience. Courteous and knowledgeable staff. A pleasure to have the help of Matt Keeney, Andi Vilches and Rodney Pomerleau with my new auto purchase. More

by hamden662tomv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Keeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Very positive experience! Second vehicle my family has purchased from Premier Subaru and could not be happier. Staff were accommodating, professional, and friendly. When it co More

by Ferran
Recommend Dealer
Yes
Employees Worked With
Taylor Frawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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