Premier Subaru

Working with Dmitriy was filled with a sense of ease. He is knowledgeable, kind and has a fun personality. I never felt pressured and he helped me navigate buying my Forester seamlessly. I love my ne He is knowledgeable, kind and has a fun personality. I never felt pressured and he helped me navigate buying my Forester seamlessly. I love my new ride and now to remember everything he taught me this Wilderness package can do! Thanks Dmitriy! More

We just purchased a 2023 Subaru Outback. Our experience was excellent. This is the second time we have purchased an Outback from Premier Subaru, trading in our purchase of 6 years ago. Dm Our experience was excellent. This is the second time we have purchased an Outback from Premier Subaru, trading in our purchase of 6 years ago. Dmitriy was our sales person. He was professional, knowledgeable and personable. He answered all our questions. The new Outback has more technological advances, and Dmitriy was very patient in explaining them. Phil, in the finance department went over all the paperwork with us and offered some service options that were very helpful. The dealership gave us no pressure and was very friendly during this transaction. We were very happy with the price of our trade-in and of our new purchase. We will certainly recommend Dmitriy and Premier Subaru. More

Ralph knew about the car (WRX) we wanted. We had questions and he gave us the insight. He was calm, not pushy, walked us through our options. He was sympathetic, understanding, trustworthy, a We had questions and he gave us the insight. He was calm, not pushy, walked us through our options. He was sympathetic, understanding, trustworthy, and shared our excitement when we bought the car! More

They are not transparent about prices and will price gouge you. Get your car serviced somewhere else. gouge you. Get your car serviced somewhere else. More

It was a great experience Dimitri my sales person was excellent. Premieres gave me a fair price for my trade-in. Everyone was helpful and very nice. excellent. Premieres gave me a fair price for my trade-in. Everyone was helpful and very nice. More

Dimitry was great to work with and he helped a lot through out the process ! Excellent customer service through out the process ! Excellent customer service More

I never knew that buying a car could be so much fun! Taylor went there extra mile and the entire team was friendly and professional. Taylor went there extra mile and the entire team was friendly and professional. More

If I can give a negative start I would! I am not sure if the salesman received the appropriate training, there was a major lack of communication on every single part of the transaction. He I am not sure if the salesman received the appropriate training, there was a major lack of communication on every single part of the transaction. He failed to communicate to me about the timeline of my vehicle being ship to the dealership. I have to call every time I feel like I can’t wait anymore just to fine more information about my vehicle when he told me I would be contact at least 2 times before my car would even get in the dealership. He also failed to help me gather enough information on what I need on the insurance to ensure I get everything properly prepare to pick up my car. All he sent me was the car VIN number through email, which he failed to write down and I just found out today through the service department! No wonder he never email me unless I email him first because he don’t even have my email written down right! I got my car in November and it been 6 weeks and the car already give me problems and I don’t have a courtesy vehicle because I’m not over 25 which the salesman again failed to mention. He assured me I would be taking care of whenever I come in for a service, and I believe him. I’m not over 25 and can’t get a loaner vehicle, I get it that it’s your policy but because he failed to walk me through what to expect so I can make arrangements for myself whenever I bring my car in for a service. I am not happy with the dealership in general and with my salesman Dimitry in specific. I felt like I have to chase him around to buy a car from him, I never received the information I should known before I purchased my car, I also don’t know why they would not tell me about all of this, after all I’m purchasing a car because I need a car to move from point a to point be not to be carless for no reason thank to the lack of customer service the dealership demonstrated. More

Ralph was honest, knowledgeable, trustworthy, and very likeable. I would buy a car from him again in a heartbeat, and I recommend him highly! Jack in financing department was also great to work with and s likeable. I would buy a car from him again in a heartbeat, and I recommend him highly! Jack in financing department was also great to work with and super helpful! More

Absolutely NO sales pressure and each person, especially Taylor, was extremely knowledgeable & helpful on each part of the process. Taylor, was extremely knowledgeable & helpful on each part of the process. More