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Premier Subaru
Branford, CT
3,031 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE!
Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,031 reviews
April 08, 2023
My review is over the service department and the great job my advisor did. To make a long story short, my vehicle was purchased at another dealership and had some issues. Initially this dealership was hav job my advisor did. To make a long story short, my vehicle was purchased at another dealership and had some issues. Initially this dealership was having a difficult time diagnosing the full extent of the problem and it became very frustrating. My advisor Maegan understood my frustration and never took my attitude to heart. She really is a trooper and I thank her so much for all she did to help. She actually went above and beyond to help. I do recommend seeing her and Premier Subaru for service. Who else would stay late to get a warranty company to pay up? Great people and they do work very hard. I honestly do not recall who I spoke to in parts, but he was knowledgeable and helped me to fix a problem with my other car. Saved me thousands just by him asking questions. Another time I came there and the parts guy actually went out and looked at the trim molding I was having an issue with and fixed it on the spot. The team at Premier Subaru is simply awesome and they go over and above. Thank you guys. More
by coyoterunner
Employees Worked With
Maegan Collazo
April 07, 2023
Dealership was very impressive. Great customer service. Matt was a pleasure to work with and always available to help. Phil was very helpful and efficient. Great customer service. Matt was a pleasure to work with and always available to help. Phil was very helpful and efficient. More
by Dbleahy57
April 06, 2023
When I arrived at Premier Subaru in Branford I was immediately greeted by friendly Subaru employees. My salesman Matt was very friendly & professional from the very beginning & during the entire proc immediately greeted by friendly Subaru employees. My salesman Matt was very friendly & professional from the very beginning & during the entire process for a 2023 Subaru Ascent. I would highly recommend this dealership to anyone who is looking for a Subaru (financing or leasing). Thanks Matt!! More
by Sean50
April 05, 2023
Great service and friendly staff in the service area. . The building is very clean and bright. You can watch your car being worked on through the service window . The building is very clean and bright. You can watch your car being worked on through the service window More
by Jimnolan39
April 03, 2023
A world class business, shop, and very knowledgeable people in sales. Our sales representative Matthew Keeney was very helpful in making our transaction great. people in sales. Our sales representative Matthew Keeney was very helpful in making our transaction great. More
by Paul
Employees Worked With
April 01, 2023
I have been very pleased with the service at Premier. .. quality work and very courteous treatment. I was thrilled at my last visit when my service advisor, Maegan Collazo, told me that my alignment was .. quality work and very courteous treatment. I was thrilled at my last visit when my service advisor, Maegan Collazo, told me that my alignment was off on my 2020 Forester -- and then, went on to tell me it was covered under my manufacturer's warranty. When I ordered new windshield wipers, I learned that was also covered under my warranty... amazing!! More
by DaveKilleen
Employees Worked With
Maegan Collazo
March 31, 2023
Matt and the team answered our questions and addressed our concerns in a timely and respectful manner. The dealership is very clean and everyone we interacted with was very friendly and personable. They our concerns in a timely and respectful manner. The dealership is very clean and everyone we interacted with was very friendly and personable. They gave us the time we needed and did not rush or pressure us. Overall it was a good experience. More
by 3rd_New_Car
March 31, 2023
I had a great experience with Matt in sales and Jack in finance. Definitely recommend. finance. Definitely recommend. More
by outofideasforanid
March 29, 2023
Great service is why we keep going back to Premier! They go the extra mile to make you completely happy! They go the extra mile to make you completely happy! More
by aspendogy1
