Premier Subaru

My Outback Wilderness Edition was purchased in December 2023 and I had a tow hitch and wiring installed as part of the purchase. There was a problem with the installation regarding a fascia component that 2023 and I had a tow hitch and wiring installed as part of the purchase. There was a problem with the installation regarding a fascia component that is installed on this model. Unfortunately, the fit and finish were not perfect. Cristal oversaw the repair and it did not meet her's or Subaru's satisfaction and it was determined that a whole new bumper had to be installed. Although, I was disappointed to hear this news, Cristal arranged for a loaner car during this time and assured me that the body work and painting would be perfect. It took a little longer than expected but I had the same Outback as a loaner. for the 2 weeks. Cristal, as a generous gesture of customer care had my car fully and beautifully detailed. She went above and beyond in her communication with me. She took a challening situation from a customer perspective and made it a positive out come. My Outback looks terrific! More

Matt is awesome. Doesn’t make me haggle, gives me a great deal every time I go in. I was in and out with a new car in 90 minutes. Thanks buddy and I’ll see you in 30 Doesn’t make me haggle, gives me a great deal every time I go in. I was in and out with a new car in 90 minutes. Thanks buddy and I’ll see you in 30 months! More

It’s a fantastic dealership everyone is so friendly and helpful especially Matt and Taylor helpful especially Matt and Taylor More

Michael was knowledgeable, patient, and professional. He answered every question I had. Didn’t feel like it was a traditional “sales”-y environment. I would recommend premier Subaru to anyone looking for He answered every question I had. Didn’t feel like it was a traditional “sales”-y environment. I would recommend premier Subaru to anyone looking for a car! More

This is my fourth time working with this dealership. They are courteous, friendly, and listen. I’m a very happy Subie customer! They are courteous, friendly, and listen. I’m a very happy Subie customer! More

The holistic trade-in / purchase process at Premier Subaru in Branford was very easy and with minimal haggling. The sales staff was great and did a stellar job transistioning us from a 2019 to a 20 Subaru in Branford was very easy and with minimal haggling. The sales staff was great and did a stellar job transistioning us from a 2019 to a 2023 Subaru Forester Touring model. More

Great service from a great team. .. This is our second new car from Premier. It was flawless. BTW: They have a great service department that we have used for twelve years. Thank you .. This is our second new car from Premier. It was flawless. BTW: They have a great service department that we have used for twelve years. Thank you again: Matt, Jack, Parker, Rick, and Andi... What a winning team. More

Premier Subaru, great place to purchase a car. Employees very customer friendly. Matthew Keeney, our sales consultant, Knowledgeable and very patient. He is an asset to your dealership. So fa Employees very customer friendly. Matthew Keeney, our sales consultant, Knowledgeable and very patient. He is an asset to your dealership. So far, we love our Subaru. Susan & Charlie More

Everyone was awesome esp. Matt and Andi Bob manages a great team of people. Good work all around. Matt and Andi Bob manages a great team of people. Good work all around. More

Exceptional customer service from start to finish. I highly recommend this dealership — and Matt Keeney as a sales consultant — to anyone looking to buy a new car. The buying process was seamless and I highly recommend this dealership — and Matt Keeney as a sales consultant — to anyone looking to buy a new car. The buying process was seamless and the technology expert did a fantastic job explaining everything in my new car to me. As a first time Subaru owner I am thrilled with my new Crosstrek! More