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Premier Hyundai of Harvey

Harvey, LA

4.4
1,073 Reviews
Call Dealership (504) 367-1700
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1700 Westbank Expy

Harvey, LA

70058

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1,073 Reviews of Premier Hyundai of Harvey

November 17, 2023

Very satisfied they were very professional and proficient They were time efficient so that it was convenient for waiting for your vehicle More

by EMALBRUE
Recommend Dealer
Yes
Employees Worked With
Casey Orgeron, Casey Orgeron
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Nov 17, 2023 -

Premier Hyundai of Harvey responded

Thank you for your positive review of Ray Brandt Hyundai! We're so glad you were very satisfied with your experience at our dealership. Our team strives to deliver professional, proficient, and timely service to ensure a convenient experience for our customers. Knowing that we met your expectations in these areas is extremely rewarding. We appreciate your trust in us for your vehicle needs and look forward to continuing to provide you with excellent service in the future. Thanks again for choosing Ray Brandt Hyundai! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2023

Np thanks No Np no no no no No no no no no no no More

by raminmuhtaseb
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux, Kyler Thibodeaux
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Nov 16, 2023 -

Premier Hyundai of Harvey responded

We appreciate your five-star review! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

Poor communication between main office and service department. Message for the latter not shared as promised. Very high estimate for damaged vehicle. I had to keep pushing re: possible buyout. More

by Irisnola
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Waddie Thomas, Casey Orgeron
Report | Print
Nov 15, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your experience with us; we appreciate the feedback. Can you please respond privately to this message with your full name and contact information so that our service manager can reach out to you regarding your review? Thank you! Sincerely, Ray Brandt Auto Group

November 08, 2023

Took an hour and a half for my car to be pulled into the garage to be serviced. I was having routine maintenance such as oil change, tire rotation and filter replacement. More

by Monique M
Recommend Dealer
No
Report | Print
Nov 09, 2023 -

Premier Hyundai of Harvey responded

We appreciate you taking the time to provide feedback on your recent service visit. We strive to complete each service with efficiency and apologize for the wait you experienced before your car was taken into the garage. Our team is constantly working to optimize our scheduling and service processes to minimize wait times for routine maintenance like oil changes, tire rotations, and filter replacements. We value your time and are committed to improving so that your next visit reflects the prompt service we aim to provide. Thank you for your patience, and we look forward to serving you better in the future. Sincerely, The Ray Brandt Auto Group Team

November 02, 2023

I worked with Bernard. He was great. Don’t know Chris Johnson. Nice business personality. More

by CNICHO8314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Chris Johnson
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Nov 06, 2023 -

Premier Hyundai of Harvey responded

Thank you for taking the time to share your experience with Bernard! It's wonderful to hear that his service made a positive impression on you. Bernard is indeed a valued member of our team, known for his professional demeanor and commitment to our customers. While you might not have had the chance to work with Chris yet, his dedication to customer satisfaction reflects the high standards we set for our entire team. We're glad you appreciate the business personality we strive to maintain here, and we look forward to continuing to provide you with great service in the future! Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

The staff and service there is amazing. I appreciate them so much for taking a chance with me. More

by Ss35406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Waddie Thomas, Torry Weary
Report | Print
Oct 31, 2023 -

Premier Hyundai of Harvey responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to provide you with exceptional service. It's our mission to assist and support all of our customers, and we're glad that you felt appreciated during your visit to Ray Brandt Hyundai. Remember, our relationship doesn't end with just one transaction; we're here for you anytime you need us in the future. We genuinely value your trust and look forward to serving you again! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2023

Appreciate your tech trying to remove the oil on our driveway after the dipstick wasn’t inserted correctly but still stained. Certainly not what expected from an oil change. We will now have to have a p More

by carol.reppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech who cleaned the driveway but don’t recall his name. He was very polite and concerned to get the driveway clean. Appreciate his effort and it did lighten it.
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Oct 27, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your experience. In our dedication to excellence in customer service, we're grateful for your acknowledgment of our technician's courteous and diligent efforts when he visited your residence to address the matter. We genuinely regret any inconvenience this situation may have caused. We understand the importance of every detail and are always striving for perfection. We take all feedback into account to ensure continuous improvements in our service. Your satisfaction remains our top priority, and we will do our best to ensure such incidents are minimized in the future. Sincerely, Ray Brandt Auto Group

October 26, 2023

The building is old and outdated, but Kyle had great customer service! I would go back because of Kyle. More

by tnguyen1430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux
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Oct 30, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your feedback! We're glad to hear that Kyle provided you with excellent customer service, and it's heartening to know he made such a positive impact on your experience. We understand that this facility might not be the newest around, but we're grateful that our dedicated team members like Kyle can make all the difference. We hope to see you again and promise to continue providing top-notch service! Ray Brandt Auto Group #WeMakeItEasy

October 25, 2023

THIS DEALERSHIP TAKES VERY GOOD CARE OF YOUR VEHICLE AND THE CUSTOMER. I ONLY BRING MY CAR THERE AND IT IS A 2006 WITH A LITTLE OVER 8,000 MILES. More

by maggieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Orgeron
Report | Print
Oct 30, 2023 -

Premier Hyundai of Harvey responded

We're truly honored to be your go-to dealership for taking care of your 2006 vehicle! It's a testament to the love and care you've given it, having maintained it in such pristine condition with just over 8,000 miles. Our main priority is to ensure both our customers and their vehicles receive the utmost care. We take great pride in ensuring every vehicle, regardless of its age, gets top-quality service. Thank you for your trust and loyalty over the years; we're here for you and your car whenever you need us! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Great service with a smile, they always follow up and follow through with all details of work performed with a good explanation on their course of action. More

by chrissieplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 27, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your wonderful experience! We're delighted to hear that our team consistently offers service with genuine warmth and attentiveness. Keeping our customers well-informed and ensuring thorough follow-up is a priority for us. Your acknowledgment of our team's dedication to providing clear explanations and staying transparent about our actions means a lot. It's always our aim to make every interaction worthwhile. We look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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