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Premier Hyundai of Harvey

Harvey, LA

4.4
1,075 Reviews

1700 Westbank Expy

Harvey, LA

70058

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1,075 Reviews of Premier Hyundai of Harvey

November 28, 2023

Had to get a new tire but they didn't have one I had to go somewhere else to get the tire More

by renkinlaura
Recommend Dealer
Yes
Employees Worked With
Idn
Jan 23, 2024 -

Premier Hyundai of Harvey responded

Thank you so much for your feedback. We occasionally encounter situations where certain items are not immediately available in our inventory because they need to be sourced directly from the manufacturer. We're doing everything we can to secure these parts as swiftly as possible. We truly appreciate your business and are dedicated to providing you with the highest level of service. Please accept our sincerest apologies for any inconvenience this may have caused. We are committed to improving and look forward to serving you better in the future.

November 27, 2023

He was very helpful and friendly. The wait time was a little frustrating. I don't have anything else to add. More

by LROY_01
Recommend Dealer
Yes
Employees Worked With
Casey Orgeron, Casey Orgeron
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Jan 23, 2024 -

Premier Hyundai of Harvey responded

Thank you so much for your feedback! It's invaluable to us as we strive to make every visit a breeze for you. Your input helps us to keep improving every day!

November 26, 2023

Casey was kind enough to explain the maintenance program. I am however not happy that the last time I was there no one did and they used my 16k maintenance instead of doing an oil change. No where on my rece More

by michkie43
Recommend Dealer
No
Employees Worked With
Casey Orgeron, Casey Orgeron
Nov 27, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Providing excellent customer service is a priority for us, and we regret that you felt differently during your visit. We take all feedback seriously as it helps us improve our processes. We welcome the opportunity to hear more about your visit. If you're open to discussing your experience in more detail or need any further assistance, please reach out to us directly at our Service Department. We appreciate your review and hope to have the chance to serve you again in the future. Sincerely, Ray Brandt Auto Group

Jan 23, 2024 -

Premier Hyundai of Harvey responded

Hi there! I'm so pleased to hear that Casey was able to clear things up for you. Please accept our apologies for any hiccups you encountered along the way. We truly value your experience with us and hope that your next visit will be nothing short of excellent. Looking forward to serving you better in the future!

November 26, 2023

My experience was very good, the atmosphere was great. Very friendly sales associates and Heather really helped me choose the best car within my budget. More

by Heather Molina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Alfred Roberts, Heather Hoang
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Hyundai! Ray Brandt Auto Group #WeMakeItEasy

Jan 23, 2024 -

Premier Hyundai of Harvey responded

Hi Heather! We are absolutely thrilled to hear from you, and thank you for your kind words! Working alongside you was a wonderful experience for us. We're so happy to officially welcome you to the Ray Brandt Hyundai Family.

November 25, 2023

Dealership is always clean when I get service done. Everyone is very friendly. Very professional More

by TWEETY21970072
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux, Kyler Thibodeaux
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

Jan 23, 2024 -

Premier Hyundai of Harvey responded

Thank you so much for your feedback! We truly appreciate your loyalty and ongoing support, and we're thrilled to continue serving you.

November 25, 2023

I received Prompt service. I have no issues thus far with the recall repair. Thanks More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux, Casey Orgeron
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 25, 2023

Courtesy, professional, easy, drop off and pick up area, same-day service, clean, waiting area More

by TERRYPLAISANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 25, 2023

By far the best experience I’ve ever had at a car dealership. The sales staff went above and beyond. More

by BDUCARPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard Harvey Jr., Chris Johnson, Mark Petitfils
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Hyundai! Ray Brandt Auto Group #WeMakeItEasy

Jan 23, 2024 -

Premier Hyundai of Harvey responded

Thank you so much for your feedback—it truly means the world to us. We're thrilled to have you as part of the Ray Brandt Hyundai family and are committed to making every experience with us memorable! Welcome aboard, and if there's anything you need, just know we're here for you.

November 24, 2023

Kyler took my car over in the middle so he did a great job The first guy would not updated me Kyler did update when I would call over to the dealership about my car More

by gilberttina662
Recommend Dealer
Yes
Employees Worked With
Kyler Thibodeaux, Kyler Thibodeaux
Nov 28, 2023 -

Premier Hyundai of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that Kyler and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 24, 2023

I had an appointment at 9:00am for an oil change I made it to the dealership around 8:45 at 10:30-11am I ask someone about my car they came out and said they was short handed and my car had a couple of rec More

by Jclark060711
Recommend Dealer
No
Employees Worked With
Kyler Thibodeaux, Kyler Thibodeaux
Nov 27, 2023 -

Premier Hyundai of Harvey responded

Thanks for sharing your experience with us. We appreciate your feedback. Our Management team has reached out to you regarding your review. Thank you! Sincerely, Ray Brandt Auto Group

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