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Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.3
1,819 Reviews

1660 Westbank Expy

Harvey, LA

70058

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1,819 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

December 04, 2023

Moe was super helpful and very attentive to the issues I was having with my car. His communication was also great just making sure I was up to date on what was going on and the price breakdown. The only iss More

by trinitybarriere
Recommend Dealer
Yes
Employees Worked With
Moe
Dec 04, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 03, 2023

The staff were very helpful The staff were very helpful and time respected, and always answer my questions More

by WEAM.AYYAD
Recommend Dealer
Yes
Employees Worked With
Royal Becnel, Royal Becnel
Dec 13, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 03, 2023

My experience could've been better. The associates that helped didn't ask about my warranty. They were almost dismissive to me More

by KINDSEYPITTMAN
Recommend Dealer
No
Employees Worked With
Royal Becnel, Royal Becnel
Dec 04, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. Your review has been sent to a member of Management and someone will be in contact with you soon.

December 01, 2023

Everything was ok price did seem high for the service It was a normal oil change visit but price seemed to be high More

by stone914
Recommend Dealer
Yes
Employees Worked With
Royal Becnel, Royal Becnel
Dec 13, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 01, 2023

Scheduled appt for recall work. When arrived for appt 5 days later, sat for 20 mins to be told they needed to order the parts required. Why wasn't this done when I set the appt? It More

by Tturner102
Recommend Dealer
No
Dec 01, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. Your review has been sent to a Member of Management to review. Can you please provide a contact number or call Management to discuss further at 504-363-1999 ext. 217 please?

December 01, 2023

I was greeted by friendly faces, offered delicious coffee with lots of options and ample space in the waiting areas. More

by 19courtney93
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
Dec 13, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

December 01, 2023

Polite, got my car back to me quickly, very professional Cynthia provided a great stressless experience More

by james.matthews1911
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
Dec 01, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 30, 2023

Very friendly staff, courteous and timely communication, highly recommend. They even provided a Lyft ride for me to get to work while they worked on the truck. More

by odriscoll22
Recommend Dealer
Yes
Employees Worked With
Royal Becnel, Royal Becnel
Dec 13, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 29, 2023

I was told that the wait would be a hour and a half or two hours but ended up waiting like 3 and a half hours. People who came after me had then left before me. More

by Fortunekeivonna
Recommend Dealer
Yes
Employees Worked With
Tarez Hill, Tarez Hill
Dec 13, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We sincerely apologize for the extended wait time you experienced during your recent visit. Your feedback is valuable, and we understand the frustration caused by the delay. We are actively reviewing our processes to ensure more accurate time estimates and a smoother experience for our valued customers. Thank you for bringing this to our attention, and we appreciate your patience. If there's anything else we can do for you or if you have further concerns, please do not hesitate to reach out! Ray Brandt Auto Group #WeMakeItEasy

November 28, 2023

The service department waiting area needs to be a little more accommodating to customers waiting for their vehicle. Very uncomfortable and the chairs that are there are filthy. Customers should feel welcome More

by vwillia1166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Royal Becnel
Dec 13, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your feedback with us. We appreciate your input and are grateful for the opportunity to enhance our services based on your experience. We look forward to assisting you again in the future with all your vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

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