Premier Chrysler Dodge Jeep Ram of Harvey
Harvey, LA
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1,819 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey
Mo was GREAT once again. My daughter attends college in New Orleans and her check engine light came on a few days before she needed to drive home to Atlanta for Christmas. Mo My daughter attends college in New Orleans and her check engine light came on a few days before she needed to drive home to Atlanta for Christmas. Mo was able to work her in and take care of the issue. He had the team check the other fluids, tires, etc to make sure she would be safe. She made it safely and I have Mo and the Fiat technician to thank. She’s a college senior and Ray Brandt has taken care of us, been fair and thorough over the last 3 years!! More
My previous visits are, Outstanding. My last visit gives me a bad vibe. Thankfully the ASM was there and helped, of course I requested a service manager, why couldn’t the SA reach out My last visit gives me a bad vibe. Thankfully the ASM was there and helped, of course I requested a service manager, why couldn’t the SA reach out to his manager for assistance. I was informed that the Oil Change Tech and Certified Tech was pulled from rebuilding an engine to install my tires. Unfortunately, the passenger side rims were scratched, drivers ok. Understanding that I’ve had multiple services including tire rotation and balance with NO issues or scratches. The lack of care this time, I’m seriously thinking about changing dealerships. The service advisors lack of understanding or whiling to work with the customer bad. He needs to learn how to manage perception. NO the customer is NOT always correct, however, learn who to communicate bad news. You tell me to arrive at 315ish and I pull in at 330, my understanding is that I’m within the “ish”, time frame. When I said refund the tires he shrugged his shoulders and said OKAY. I would like to add that the tire ordered DOES NOT look like the low profile sport tire manufacturer installed. I did change from a 245/45 to 275/40, thought would be lower profile, nah. Might as well just drive a base model with the tire they chose. Definitely change the look, I’m 50% satisfied. More
My first time coming there and it was an awesome first time experience. I had stopped by the day before to find out the service dept policy and the next day everything went according to plan. I’ll definit time experience. I had stopped by the day before to find out the service dept policy and the next day everything went according to plan. I’ll definitely be back More
The recall done and I'm satisfied with my work that was done. But was unable to get some other work done because of my warranty issue. Thank you! done. But was unable to get some other work done because of my warranty issue. Thank you! More
Ray Brandt was busy but did manage to get me an appointment. Keep in mind that Bergeron Chrysler has developed a widely known reputation all around town as complete xxxxxxxx. This is going to be yo appointment. Keep in mind that Bergeron Chrysler has developed a widely known reputation all around town as complete xxxxxxxx. This is going to be your advantage if you keep treating people well. More