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Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.3
1,819 Reviews

1660 Westbank Expy

Harvey, LA

70058

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1,819 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

December 22, 2022

Mo was GREAT once again. My daughter attends college in New Orleans and her check engine light came on a few days before she needed to drive home to Atlanta for Christmas. Mo More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill
Dec 27, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that Moe and our team took great care of your daughter and her vehicle during her visit! Ray Brandt Auto Group #WeMakeItEasy

December 22, 2022

Heather was very nice to work with and kept in touch (but didn’t harass), which I appreciated. More

by Aycockerin27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Heather Hoang
Dec 27, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Congratulations! It is wonderful to hear that Heather was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt CDJR! Ray Brandt Auto Group #WeMakeItEasy

December 21, 2022

Great staff fast service and great communication they let you know exactly what wrong truly More

by reddickjuustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill
Dec 21, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 18, 2022

Professional and great service. Very informative and kept us abreast on the details and time of completion More

by wsmith114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige
Dec 19, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 18, 2022

My previous visits are, Outstanding. My last visit gives me a bad vibe. Thankfully the ASM was there and helped, of course I requested a service manager, why couldn’t the SA reach out More

by mtuminellojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill
Dec 21, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for choosing Ray Brandt CDJR, and for taking the time to share your feedback. We are sorry to hear that you had a negative experience with our dealership, and we would like to apologize for any inconvenience or frustration this may have caused. It sounds as though there were some miscommunications or misunderstandings which we will investigate and work to correct. Our goal is always to provide excellent customer service, and we appreciate the opportunity to learn from our mistakes so that we can continue to improve our dealership's operations. We hope that you will give us another chance in the future should your travels bring you back to our area. Sincerely, Ray Brandt Auto Group

Dec 29, 2022 -

mtuminellojr responded

Thank you very much for your response, however, I have been thinking about this review since and I didn’t grade the dealership and service team fairly. I overreacted due to the timing of the event in my life. I REFUSE to be a KAREN! I want to thank everyone there for working me in and the technicians that stayed late to install my tires. I really appreciate everyone. I am an operations manager, I know the difficulty when dealing with the public. Thank you!

December 16, 2022

The service is always awesome here… Really friendly staff and that’s rare in Louisiana More

by Esco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarez Hill
Dec 19, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 15, 2022

My first time coming there and it was an awesome first time experience. I had stopped by the day before to find out the service dept policy and the next day everything went according to plan. I’ll definit More

by JIMMIEJNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero
Dec 16, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 14, 2022

The recall done and I'm satisfied with my work that was done. But was unable to get some other work done because of my warranty issue. Thank you! More

by terence.wilson3016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill
Dec 16, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 14, 2022

Ray Brandt was busy but did manage to get me an appointment. Keep in mind that Bergeron Chrysler has developed a widely known reputation all around town as complete xxxxxxxx. This is going to be yo More

by nickmo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 16, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

December 14, 2022

It was quick . .perfection…friendly service ..love it..will be back sometime soon…thank you More

by Vickitress Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero
Dec 16, 2022 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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