Premier Chrysler Dodge Jeep Ram of Harvey
Harvey, LA
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1,820 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey
Dodge /3500 Went in for an oil change cell on the phone and told me $105 and I was charging $135 and ask them to take a look at my brakes because my brakes are sq Went in for an oil change cell on the phone and told me $105 and I was charging $135 and ask them to take a look at my brakes because my brakes are squeaking they did not take a look at my brakes and yes my brakes are still squeaking More
Number one Not just a great buying experience. Whenever I have brought my jeep in, for service or even a recall. Everyone I have dealt with, true professionals a Not just a great buying experience. Whenever I have brought my jeep in, for service or even a recall. Everyone I have dealt with, true professionals and putting customer first. Work done in a reasonable amount of time. Thank you More and everyone else. More
Excellent Car Buying Experience! Exceptional car buying experience at Ray Brandt Chrysler Dodge Jeep RAM! My Sales Associate Randall Perrin was professional, knowledgeable, and prepar Exceptional car buying experience at Ray Brandt Chrysler Dodge Jeep RAM! My Sales Associate Randall Perrin was professional, knowledgeable, and prepared to answer any and all of my questions regarding the RAM truck. The Sales Manager Marty Quezergue is true professionalism and customer service driven he helped out with my request and made it happen. The overall car buying experience was excellent A++ More
2016 Chrysler 300s if you going to deal with this dealer you need to ask for Cochise Brunet to give you the guidance you deserve. He is the man on top of customer servic if you going to deal with this dealer you need to ask for Cochise Brunet to give you the guidance you deserve. He is the man on top of customer service for this dealer, More
Great Experience I would like to personally thank Ray Brandt Dodge for outstanding experience I had purchasing my vehicle on May 31, 2016. The whole entire staff welc I would like to personally thank Ray Brandt Dodge for outstanding experience I had purchasing my vehicle on May 31, 2016. The whole entire staff welcome myself and my family as we enter into the dealership. My salesman did a wonderful job helping me search for a vehicle for my wife. Thank you Marcus for making my perchase as smooth as it went. I would also like to thank Marty and Ricky for getting the deal approved. Wonderful staff and I will definitely send my family and friends to purchase their next vehicles over at Ray Brandt Dodge. Thanks again My wife is enjoying her new 2016 Jeep Renegade More
Business done the right way I purchased a Ram 1500 a few weeks ago, and I couldn't be more pleased with my experience. These guys are the real deal. Robert LeCour was my salesman I purchased a Ram 1500 a few weeks ago, and I couldn't be more pleased with my experience. These guys are the real deal. Robert LeCour was my salesman. Mr. LeCour was a gentleman to say the least; his disposition caught me off guard with a pleasant charm I had least expected. He had almost a certain kind of innocence you wouldn't find in a car dealer. There's only a handful of guys like this man; if one is looking to purchase a vehicle from this dealership, Robert LeCour is your guy. Genuine. Not to mention, Oscar Rico (manager) is probably one of the most power houses I've ever encountered when dealing with business. This man doesn't mess around. His way was so admirable, I just had to mention him. I'm looking forward to keeping my business right here. Chris Williams More
Best sales man Quinn Mitchell good deal ,good service Good service rebates and sales. I rate Quinn Mitchell from 1- 10 i rate him a 15 and above he was really respectful,well mannered he also offer us co Good service rebates and sales. I rate Quinn Mitchell from 1- 10 i rate him a 15 and above he was really respectful,well mannered he also offer us coffee,water,and donuts while we wait not only that the wait wasnt long at all He showed me great feature on my new charger and I loved it y'all have to buy your own lol but the service was fantastic he made my day I think he should get a promotion for his advance and qualified skills as a sale person ask for Quinn Mitchell let's vote for him thanks Quinn Mitchell keep up the good work. From your true customer Renee jones More
Excellent and well employee I purchase a 2016 Dodge Challenger from.Ray Brandt Dodge dealership. My experience was tremendously great. My Sale Rep Denzel Mitchell was very infor I purchase a 2016 Dodge Challenger from.Ray Brandt Dodge dealership. My experience was tremendously great. My Sale Rep Denzel Mitchell was very inform about the vehicle I purchase. He was skilled with all update on the vehicle. I have purchase cars from other dealership and I've never experienced any thing like this everything flow free with no hesitation from sales to finance. All this was accomplish within 2 hours awesome. Yes I would send friends and family to Ray Brandt. That's where my next vehicle will definitely come from keep up the great job guys. Thanks More
Terrible Customer Service - Stay Away! Where to start? This review is for the sales/financing dept. of the used car section. I worked with Ricardo (who was great and has nothing to do with Where to start? This review is for the sales/financing dept. of the used car section. I worked with Ricardo (who was great and has nothing to do with this). I test drove the car, liked it and went into the office to talk about price. Ricardo brought in the used car manager (Marty?) and he was so condescending to me. Twice, he asked me if my husband needed to be in the room to talk about price. Twice I told him no. He asked me what I wanted to pay for the car (of course, I throw out a low number, so we could meet somewhere in the middle). He wouldn't even give me a price. He just kept asking me what I want my monthly payment to be. He wanted met to put in an application for financing without knowing how much the final car price would be. I told him I wouldn't fill out anything until we agree on a price. I actually already have financing for the car, and they told me they could get a better rate, and then they told me they wouldn't accept my financing. I ended up very frustrated and left. It's unfortunate because I really did like the car and I was ready to buy it (if we could agree/negotiate a price). It felt very scam's and stereotypical used car dealership. Luckily, it's not the only car out there, and I am patient. Fast forward to 2 days later...Ricardo calls me to apologize. Like I said, I have no issue with him. He was and respectful. It was the manager who really rubbed me the wrong way - he was very pushy and really tried to get me to fill out a credit application. I know they make money on the back end, but in this case, wouldn't you rather have a deal, sell a car, have a good word of mouth review/recommendations from a happy customer, and potentially repeat business? Fast forward to today...I called 3 other Ray Brandt dealerships to see if they would take the independent financing I had already been approved for, and they all told me yes, of course. When I spoke with the financing manager at the Ray Brandt Chrysler/Dodge/Jeep today, I told him I was interested in a car on their lot, but had my own financing. Do they accept it? He told me he didn't know and that I was speaking with the wrong person, I had to speak with the used car manager. Marty (sp?) called me back and it was the same guy I had spoken with in person last week...again, condescending and tried to push me to fill out their credit application. Again, no price...he wants me to go in. I told him I wasn't driving over to the West Bank until I knew a price and agreed with it...he dropped it by a few measly dollars. Fine. But he said he wouldn't take my financing. AND...if I decide to go in, to bring my husband!!!!! This is not the 1950's...I have never felt so gender discriminated against, as I did with this dealership. It was a terrible, infuriating feeling. I will be sure to tell everyone I know (and I know a lot of people) to stay away from that dealership. I will also be sure to write a complaint to Chrysler/Dodge/Jeep to let them know of my issues with this dealership that supposedly represents their products. I'm very dissappointed. More
Terrible Service I went to this delearship today to purchase my wife the 2016 Grand Cherokee only to get no service. We parked directly in front so clearly they could I went to this delearship today to purchase my wife the 2016 Grand Cherokee only to get no service. We parked directly in front so clearly they could see that we were shopping. We look at a few of the displsays that was in from anticipating that a salesman’s would come. After about 6 or 7 minutes no one came. We decided to go in the show room and clearly there were 4 or 5 salesman and NONE even look at us. So we kind of look at the ones on the floor still no salesman, continue to look and nothing. Finally, we went and got a brochure from the shelf and proceed to the exit door. There was one salesman that seen us drive up watch us on the floor all while sitting at his desk assuming to be on a cell phone with no interest or concerns about even asking simple words “may I help you”. We continue out the door into our vehicle and left. We will now go to Baton Rouge and purchase the vehicle. More