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Premier Chrysler Dodge Jeep Ram of Harvey
Harvey, LA
1,820 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,820 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey
August 07, 2019
Oil change Gavin had my Jeep brought back and told me it would take 45 minutes. I sat in the waiting room and before I knew it the car was ready. Very prompt ser Gavin had my Jeep brought back and told me it would take 45 minutes. I sat in the waiting room and before I knew it the car was ready. Very prompt service. More
by LITTIEBUG4J
Verified CustomerEmployees Worked With
Gavin Gautry
August 06, 2019
Service was fast and convenient! Staff was very friendly! Every time I come for an oil change, it is the best service around New Orleans. Staff is always friendly and helpful, making sure that I am being help Every time I come for an oil change, it is the best service around New Orleans. Staff is always friendly and helpful, making sure that I am being helped and cared for. More
by adamsheldon94
Employees Worked With
Gavin Gautry
August 06, 2019
Awesome experience I was there maybe a total of 5 hours and it didn't even feel that long...Mr. Torino made us comfortable by talking to us and entertaining us...my son I was there maybe a total of 5 hours and it didn't even feel that long...Mr. Torino made us comfortable by talking to us and entertaining us...my son got a lil hungry while waiting but overall...Awesome experience... More
by Fortunekeivonna
Employees Worked With
Torino Sparrow, Chanteilé Britton
August 05, 2019
Purchase and service This dealership is really on top of their customer care. They always check in before and after to make sure you are happy and satisfied. This dealership is really on top of their customer care. They always check in before and after to make sure you are happy and satisfied. More
by Angel
Employees Worked With
My finance guy was awesome as well., Johnny Langford, Gavin Gautry
August 05, 2019
Replacing the airbags in my Jeep- took longer than expected Service took a little longer than expected to just replace my airbags, and customer service was not very friendly when speaking to someone, but the qu Service took a little longer than expected to just replace my airbags, and customer service was not very friendly when speaking to someone, but the quality of work was great. More
by Codi Vercher
Employees Worked With
Brianna Langhauser, ASHLEIGH MORALES
August 05, 2019
Bad customer service and overly charged!!! DO NOT go there to have service done!! Service department is absolutely terrible. The service advisor Moe does not know or give good customer service. DO NOT go there to have service done!! Service department is absolutely terrible. The service advisor Moe does not know or give good customer service. I was charged nearly $300 for labor on a $70 part. Double for labor. I had three packs of wipes in my car, 1 out and 2 in the arm rest. The one out was taken. So, not only do you overcharge but the mechanic take from me. He waited in the lobby while I was at the cashier because he knew I was upset. They perform recalls without even letting me know. I went back about my wipes and he was rushing to get me off the lot. God will take care of this one! TERRIBLE customer service!! More
by Janine
Employees Worked With
Maurice "Moe" Craige
August 05, 2019
Great Customer Service The customer service has always been wonderful! Very attentive to detail! Always gets the job done. I have been coming to this dealer for service for The customer service has always been wonderful! Very attentive to detail! Always gets the job done. I have been coming to this dealer for service for over 5 years! Thanks to Moe! Gavin you handled my complaint very well about using Synthetic Oil. More
by Latee
Employees Worked With
Gavin Gautry
August 02, 2019
Finance We didn’t get to see what we were signing. And the things that was said to be included was not it was added to the cost. Hitch in the end costed me an We didn’t get to see what we were signing. And the things that was said to be included was not it was added to the cost. Hitch in the end costed me an extra $9000. If we were able to see what we were signing. I only would have been charged an extra $900 for Gap insurance. Signing need to improve More
by JAYANDMEKEY
Employees Worked With
Quinn Mitchell, Robert Turner, Cochise Brunet
July 30, 2019
Ryan asked me what “I” was looking for My experience was phenomenal, not only did Ryan show me what I was looking for he kept me calm throughout the process. He was helpful and supportive o My experience was phenomenal, not only did Ryan show me what I was looking for he kept me calm throughout the process. He was helpful and supportive on my decision and I would highly recommend him as a salesman to anyone I know who’s looking to purchase a vehicle. More
by Parker, Marquette 32
Employees Worked With
Ryan Stipe
July 30, 2019
Customer Everything went smoothly. I didn’t have any problems with my purchases. They had the vehicle on hold waiting for me to test drive it. What mo Everything went smoothly. I didn’t have any problems with my purchases. They had the vehicle on hold waiting for me to test drive it. What more could you ask for. Thanks a million!!! More
by JOSEPH_JLBLNC
Employees Worked With
Ikeitius Everett, Bernard Richardson, Ryan Stipe
