
Power Ford
Albuquerque, NM
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1,869 Reviews of Power Ford
Great family place. I had to get an oil change and take my kids with me. It is a great family place with helpful and nice employees. My family got to enjoy an obstacle co I had to get an oil change and take my kids with me. It is a great family place with helpful and nice employees. My family got to enjoy an obstacle course and food while we waited for our car to be done. More
Very happy with my entire experience purchasing a vehicle I walked in with the intention of checking out a few options, and left 3 hours later with a new truck! The dealer impressed at every level. Salesmen w I walked in with the intention of checking out a few options, and left 3 hours later with a new truck! The dealer impressed at every level. Salesmen were ready and available, but not high pressure at all. The facility was sharp and accommodating, with amenities at every turn. The vibe from the employees was one of pride and excellence, it was clear that they enjoy working for this company. Weekend events were bringing great energy to the dealership and the whole area of town. Brandon Maese was the salesman I worked with, and he was great. He was knowledgeable about the vehicles he was working with, and immediately got on board with what my priorities were and helped me narrow my options quickly. He was friendly and helpful, and the process of purchasing was transparent and efficient. The woman I spoke to in the finance office, J, was also very helpful and engaging. I have since returned to the parts and service department, and everyone I have encountered was ready and willing to help me with what I needed. I feel that this dealer is ready to build a relationship with its customers during and after the sale, which is rare to find. Thank you Power Ford and Brandon! More
Dead battery Diagnosed the problem in a timely manner, Provides a courtesy car while my car was being worked on overall great job. Everyone was courteous and help Diagnosed the problem in a timely manner, Provides a courtesy car while my car was being worked on overall great job. Everyone was courteous and helpful More
Professional and helpful Upon my arrival I was immediately greeted. The Power Ford staff was helpful, friendly, compassionate and professional. They were confident through the Upon my arrival I was immediately greeted. The Power Ford staff was helpful, friendly, compassionate and professional. They were confident through the whole process and didn’t lead me on. They worked hard to process my deal which was satisfactory and realistic for myself, the financial institutions, and with them. They wanted to help me get a new vehicle and understood how difficult life can be with out transportation. Most importantly they gave me a chance before turning me away. This was my 1st trade in for new vehicle. This is my 2nd time getting a new vehicle with them and I plan to go back. Thank you very much! More
Friendly professional and affordable Great atmosphere knowledgeable technicians and friendly service I will recommend them to everyone I know and will contin professional and affordable Great atmosphere knowledgeable technicians and friendly service I will recommend them to everyone I know and will continue to do business there More
June 25, 2019 Support from Power Ford Brandon Maese (Salesperson) and his team provided excellent support in my purchase of a new (2019) F450 Super Duty pickup truck. I have owned 6 Ford t Brandon Maese (Salesperson) and his team provided excellent support in my purchase of a new (2019) F450 Super Duty pickup truck. I have owned 6 Ford trucks over the past 15 years and as such consider myself as a well informed buyer. At all stages, Brandon expanded my knowledge of the features and benefits of this vehicle. Support from his sales manager and finance officer insured that he got the best deal for me. The truck was received, prepped and ready for delivery in record time. Transfer of a 5th wheel hitch and addition of a replacement rear bed cover was seamlessly managed by Brandon and Power Ford’s relationship with a local third party partner. Cost control was excellent. I couldn’t ask for a better buying experience. Thank you Power Ford! More
Great Trade and Purchase Traded in our older Ford Escape for a new Escape. Experience with Salesperson and Dealership was outstanding. Highly recommend this dealer for purcha Traded in our older Ford Escape for a new Escape. Experience with Salesperson and Dealership was outstanding. Highly recommend this dealer for purchasing a new or used vehicle! More
Bait and Switch Dealership On Fathers day, me and my father go into Power Ford to look at an F-250. Once we found a truck a price was offered for the vehicle. The sales employee On Fathers day, me and my father go into Power Ford to look at an F-250. Once we found a truck a price was offered for the vehicle. The sales employee comes out and rebuttals our offer with a $500 dollar increased offer. We stick to our guns and the sales employee goes inside to relay the offer (Bianca Perez). She then returns to tell us we have a deal at our price if we buy today. We then agree to purchase the vehicle and head inside. We sat down at a sales table when Mike Jandran, who we have not interacted with comes out. The first words out of his mouth is "I cannot sale this truck to you at what they told you". As he postures at us, as if it were our mistake we inform him that we are no longer interested. This dealership wasted half of our fathers day to try and bait and switch us into a high price for a vehicle. DO NOT WORK WITH ANYONE AT THIS DEALERSHIP. More
Oil change takes 2 hours WHY They have a Quik Lane but an oil change takes 2 hours WHY. They sell you a maintenance deal with your purchase and can’t do an oil change less than 2 They have a Quik Lane but an oil change takes 2 hours WHY. They sell you a maintenance deal with your purchase and can’t do an oil change less than 2 hours there’s something wrong. I’m sure I’m not the only person that’s had this problem at power ford. More
Road Trip Maintenance Driving cross country my high mileage F-150 broke down outside of Albuquerque. The truck made it to Power Ford where Daniel, my service advisor, immed Driving cross country my high mileage F-150 broke down outside of Albuquerque. The truck made it to Power Ford where Daniel, my service advisor, immediately took care of me. They diagnosed the truck that night and had me on the road the next day. There was clear communication and an obvious desire to go above and beyond, such as arranging for an Uber to take me to my hotel. Daniel was both friendly and professional. As unpleasant as it is breaking down in another state, Daniel and Power Ford made it much more bearable. More