Porter Ford
Newark, DE
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181 Reviews of Porter Ford
Excellent experience working with the service team at Porter Ford. Lorenzo is the best!! He takes the time to explain things so you have a good idea of what needs to be done. Porter Ford. Lorenzo is the best!! He takes the time to explain things so you have a good idea of what needs to be done. More
Prompt and sincere service. Casey explained what my maintenance service entailed prior to my paying or working on my vehicle. I like that! No surprises. maintenance service entailed prior to my paying or working on my vehicle. I like that! No surprises. More
Service They have a terrific service department. They are both timely and friendly to their customers. They remind you of upcoming services and recommendati They have a terrific service department. They are both timely and friendly to their customers. They remind you of upcoming services and recommendations for future work. More
Went in for an oil change. Service was quick and associate was extremely helpful. Made me aware of a recall on the car and we scheduled that service as well. associate was extremely helpful. Made me aware of a recall on the car and we scheduled that service as well. More
I have been going here for over 10 years. Some extra work was done and I was still out in lest than 2 hours. In those 10 years only went back one time for the same repair, and it was a lose screw. work was done and I was still out in lest than 2 hours. In those 10 years only went back one time for the same repair, and it was a lose screw. More
Understanding about pets When I explained my dog was home alone, they had me In and out in 20 minutes so I could get home quickly to walk and feed my dog. When I explained my dog was home alone, they had me In and out in 20 minutes so I could get home quickly to walk and feed my dog. More
Everything stated at the service counter (Lorenzo) in a timely manner! Work was done quick and professionally! The crew was also very helpful after the job was finished! timely manner! Work was done quick and professionally! The crew was also very helpful after the job was finished! More
This is the second time for me at Porter Ford, the staff is very helpful and very professional. Rodney Redmond was great and everyone else that helped me were awesome. is very helpful and very professional. Rodney Redmond was great and everyone else that helped me were awesome. More
Steve Hudson provides excellent customer service. His high level of professionalism, knowledge, and pleasant demeanor ensures that customers will be treated with respect and kindness. high level of professionalism, knowledge, and pleasant demeanor ensures that customers will be treated with respect and kindness. More
Amazing My 2019 f-150 had a transmission issue, reached out to the service manager (Steve) and he took the bull by the horns and had a new trans shipped and i My 2019 f-150 had a transmission issue, reached out to the service manager (Steve) and he took the bull by the horns and had a new trans shipped and installed within 3 days... now that's amazing!!! I had the truck back in time for me to go on my trip. Thanks to the Porter Ford service team!!! More