
Porter Ford
Newark, DE
Is this your dealership?
Filter Reviews by Keyword
By Type
186 Reviews of Porter Ford
I have been going here for over 10 years. Some extra work was done and I was still out in lest than 2 hours. In those 10 years only went back one time for the same repair, and it was a lose screw. work was done and I was still out in lest than 2 hours. In those 10 years only went back one time for the same repair, and it was a lose screw. More
Everything stated at the service counter (Lorenzo) in a timely manner! Work was done quick and professionally! The crew was also very helpful after the job was finished! timely manner! Work was done quick and professionally! The crew was also very helpful after the job was finished! More
This is the second time for me at Porter Ford, the staff is very helpful and very professional. Rodney Redmond was great and everyone else that helped me were awesome. is very helpful and very professional. Rodney Redmond was great and everyone else that helped me were awesome. More
Steve Hudson provides excellent customer service. His high level of professionalism, knowledge, and pleasant demeanor ensures that customers will be treated with respect and kindness. high level of professionalism, knowledge, and pleasant demeanor ensures that customers will be treated with respect and kindness. More
Amazing My 2019 f-150 had a transmission issue, reached out to the service manager (Steve) and he took the bull by the horns and had a new trans shipped and i My 2019 f-150 had a transmission issue, reached out to the service manager (Steve) and he took the bull by the horns and had a new trans shipped and installed within 3 days... now that's amazing!!! I had the truck back in time for me to go on my trip. Thanks to the Porter Ford service team!!! More
vehicle service Warranty issue handled by service center. The service writers were helpful and timely. So far everything seems okay with the repair although I am con Warranty issue handled by service center. The service writers were helpful and timely. So far everything seems okay with the repair although I am concerned about this oil consumption issue. More
Very good experience I was very pleased with the expertise service from your salesman Chris Mann. He was very knowledgeable about the process and the steps to get me a r I was very pleased with the expertise service from your salesman Chris Mann. He was very knowledgeable about the process and the steps to get me a really good car. Please know that I will .be returning to Porter Ford when my lease is up for renewal. Sorry I have 't responded sooner, but having trouble with my computer. Please let me know if you do not get this e-mail. More
Service/CSR’s Both Lorenzo and Casey were professional and courteous. Just routine service, but overall good experience and minimal waiting time. I purchased my E Both Lorenzo and Casey were professional and courteous. Just routine service, but overall good experience and minimal waiting time. I purchased my Edge from Porter and would definitely recommend this dealership More
Lorenzo is always pleasant and accommodating. I had an Lorenzo is always pleasant and accommodating. I had an issue with my cars battery, and was able to get in and out within an hour. That was awesome Lorenzo is always pleasant and accommodating. I had an issue with my cars battery, and was able to get in and out within an hour. That was awesome. More
Needed a battery, Lorenzo made experience great I needed a new battery, it was Saturday and the Quick Lane was backed up. Lorenzo worked to get me in and out quickly regardless. He made it an enjoya I needed a new battery, it was Saturday and the Quick Lane was backed up. Lorenzo worked to get me in and out quickly regardless. He made it an enjoyable experience. All the staff at Porter have been good to work with. More